Shop Operations Coordinator — Ecommerce Backend & Onboarding

Podean; Philippines; On-site; PHP 320,000 - 520,000; Full time

Benefits offered by this job

Competitive compensation

Global collaboration

Career growth

Sabbatical & travel stipend

Remote-friendly culture

Job summary

Podean seeks a TikTok Shop Admin (Shop Operations Coordinator) in the Philippines to manage onboarding, catalog setup, data hygiene, and shop health across marketplaces including TikTok Shop, Amazon, Walmart, and Target. You will partner with cross-functional teams to ensure operational excellence and accurate reporting.

The ideal candidate is organized, detail-oriented, and capable of maintaining repeatable setup standards, QA checklists, and proactive issue routing within a remote-friendly,

Qualifications

• Proven proficiency in managing shop backends (TikTok Shop, Seller Center, Shopify) with a deep understanding of product catalog management and listing quality.
• Strong track record of maintaining high-quality backend data and performing regular system audits.
• Ability to monitor account health, identify policy violations or operational risks, and execute timely resolutions.

Responsibilities

• Execute shop onboarding tasks and launch readiness checks
• Set up and maintain products, variants, bundles, attributes, and listing quality
• Maintain backend product data hygiene and shop organization
• Monitor shop health, policy issues, violations, and operational risks
• Check for stock, logistics, refund, order, and system issues that require follow-up
• Update operational data points in the Command Center and internal trackers
• Handle standard fixes and route non-standard issues to the right owner
• Support system accuracy across shop backend tools and reporting inputs
• Maintain repeatable setup standards and QA checklists

Skills

E-commerce marketplace experience

Backend data integrity

Shop health monitoring

QA & process standards

Technical problem solving

Tools

TikTok Shop backend

Seller Center

Shopify

Job description

Podean seeks a TikTok Shop Admin (Shop Operations Coordinator) in the Philippines to manage onboarding, catalog setup, data hygiene, and shop health across marketplaces including TikTok Shop, Amazon, Walmart, and Target. You will partner with cross-functional teams to ensure operational excellence and accurate reporting.

The ideal candidate is organized, detail-oriented, and capable of maintaining repeatable setup standards, QA checklists, and proactive issue routing within a remote-friendly,