Tiktok E-Commerce Operations Specialist

New Day Trading Co.; Taguig; On-site; PHP 334,800 - 558,000; Full time

Benefits offered by this job

Performance Bonus

Employee Recognition Program

Job summary

A leading e-commerce company in Taguig seeks a proactive TikTok E-commerce Operations Specialist. This role is crucial in managing and optimizing TikTok Shop operations for the Philippine market, connecting strategy and execution. Responsibilities include overseeing daily operations, coordinating with teams, optimizing content strategies, and analyzing data to drive sales. The ideal candidate has a bachelor's degree and 1-3 years of relevant experience, with proficiency in English; knowledge of Chinese and Tagalog is a plus.

Qualifications

• 1-3 years of experience in TikTok Shop operations, social media marketing, or e-commerce management.
• Strong understanding of e-commerce operations.
• Ability to communicate professionally in English; Chinese and Tagalog are advantages.

Responsibilities

• Coordinate with the China strategy team and PH execution team.
• Manage daily TikTok Shop operations including product listings and inventory checks.
• Optimize TikTok content strategy to increase brand visibility.

Skills

Proficient in Excel or Google Sheets

Strong understanding of TikTok platform

Data analysis

Interpersonal skills

Communication skills

Education

Bachelor's degree in Marketing, Communications, Business, or related field

Job description

On-site - Taguig 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Employee Recognition Program

Government Mandated Benefits

We are looking for a proactive and detail-oriented TikTok E-commerce Operations Specialist to manage and optimize our TikTok Shop operations for the Philippine market. This role acts as the key bridge between our China strategy team and the Philippines execution team, ensuring campaigns, content strategies, and store operations run smoothly.

You will oversee TikTok content strategy, store performance, marketing campaigns, and operational processes to improve brand visibility and drive sales.

Key Responsibilities

• Coordinate with the China strategy team and PH execution team to ensure smooth operations and task alignment.
• Manage daily TikTok Shop operations including product listings, store health monitoring, and inventory checks.
• Optimize TikTok content strategy to increase brand visibility and engagement.
• Collaborate with content creators, KOLs, and affiliates for marketing campaigns and live streams.
• Monitor performance metrics (traffic, conversion rate, GMV, refund rate, ad performance) and generate reports.
• Analyze data and recommend improvements to increase sales and campaign performance.
• Oversee compliance, after-sales processes, and customer service quality.
• Assist in developing SOPs and operational processes for the team.

Qualifications

• Education: Bachelor's degree in Marketing, Communications, Business, or a related field.
• Experience: 1-3 years of experience in TikTok Shop operations, social media marketing, or e-commerce management.
• Strong understanding of TikTok platform, content trends, and e-commerce operations.
• Proficient in Excel or Google Sheets for reporting and data analysis.
• Ability to communicate professionally in English is required; Chinese and Tagalog are strong advantages.
• Strong communication, problem-solving, and teamwork skills.

Why Join Us?

• Impact: You won’t just be an operator—you’ll serve as a critical bridge connecting strategy and execution, directly impacting the success of the Philippine market.
• Growth: Clear career path from Operations Specialist → Category Owner → Team Lead.
• Culture: Fast-paced, data-driven, and flat-structured environment where your ideas can quickly be tested and implemented.

Sales and Marketing Data Analysis Digital Marketing Attentive Communication Skills TikTok Interpersonal Skills English Proficiency Chinese Proficiency

NewDay Corporation

Working Location

5th Floor Unit CC and D, CIP Building. 1030 Campus Avenue, Taguig, 1630 Metro Manila, Philippines