Creator Community Lead – TikTok Shop Campaigns

Podean; Philippines; On-site; PHP 391,000 - 614,000; Full time

Benefits offered by this job

Competitive compensation

Global collaboration

Career growth

Job summary

Podean is a leading marketplace agency helping brands accelerate growth across Amazon, Walmart, Target, TikTok Shop, and other digital commerce platforms. We are seeking a Community Coordinator to foster meaningful relationships with creators, onboard them, and support successful influencer campaigns across TikTok Shop and other social channels.

You will guide onboarding, manage communications, track performance, and ensure timely execution while working remotely with Pacific Time coordination.

Qualifications

• Experience with influencer campaigns and creator communities.
• Proven ability to manage creator networks in a fast-paced agency setting.
• Strong communication via messaging platforms (e.g., WhatsApp) and channels.
• Analytical mindset with ability to derive insights from creator performance.

Responsibilities

• Welcome creators and onboard them into the brand ecosystem.
• Share briefs, offers, hooks, deadlines, links, and instructions.
• Manage WhatsApp or community channels and keep engagement active.
• Support creators with questions about posting, linking, codes, timelines, and expectations.
• Help creators understand content needs and how to improve performance.
• Track creator posting activity, momentum, and participation.
• Nurture creator relationships and maintain trust with the creator base.
• Escalate operational issues such as shipping, linking, or compliance problems.
• Publish weekly creator activity recaps with next actions.

Skills

TikTok Shop workflows

Creator onboarding

Campaign management

Communication & relationship building

Performance tracking

Job description

Podean is a leading marketplace agency helping brands accelerate growth across Amazon, Walmart, Target, TikTok Shop, and other digital commerce platforms. We are seeking a Community Coordinator to foster meaningful relationships with creators, onboard them, and support successful influencer campaigns across TikTok Shop and other social channels.

You will guide onboarding, manage communications, track performance, and ensure timely execution while working remotely with Pacific Time coordination.