Shipboard Housekeeping Coordinator

Aroya Cruises; Manila; On-site; PHP 335,000 - 446,000; Full time

Job summary

Aroya Cruises is seeking an experienced administrative professional to support the Executive Housekeeper and the housekeeping leadership on a shipboard assignment in Manila. You will organize documentation, maintain records, and ensure accuracy across logs and reports.

The role requires strong English, attention to detail, and the ability to coordinate with other departments to ensure smooth daily operations and guest satisfaction.

Qualifications

• Proven administrative experience, preferably in hospitality or cruise settings.
• Fluent in English, both spoken and written; other languages a plus.
• Strong organizational skills and ability to manage multiple tasks.
• Accurate recordkeeping, reporting, and confidentiality are essential.
• Clear, professional communication with all staff and departments.
• Comfort with digital systems, reporting tools, and MS Office.

Responsibilities

• Provide comprehensive administrative support to the Executive Housekeeper and team.
• Prepare, organize, and maintain housekeeping documentation and records.
• Ensure documentation is accurate, up-to-date, and properly filed.
• Maintain confidentiality of all departmental and crew information.
• Submit reports and logs within established timelines and when required.
• Coordinate daily housekeeping operations through effective communication.
• Disseminate shipboard updates and notices to the housekeeping team.
• Prepare pre-cruise operational documents and VIP-related paperwork.
• Assist with crew sign-on/sign-off administrative processes.
• Log maintenance issues and ensure proper submission to the Storekeeper.
• Attend daily briefings and support inter-departmental communication.
• Suggest improvements to administrative processes and efficiency.
• Assign crew for Bahkoor burning duties and track oud wood usage.
• Assist Executive Housekeeper with End-of-Cruise reports and Damaged Luggage Reports.
• Compile and submit the Housekeeping Guest Service Request log to the Executive Housekeeper.

Skills

Administrative support

Hospitality experience

English fluency

Organization

Attention to detail

Communication

System proficiency

Problem-solving

Adaptability

Team collaboration

Guest satisfaction awareness

Discretion confidentiality

Office software

Tools

Office software

Job description

Aroya Cruises is seeking an experienced administrative professional to support the Executive Housekeeper and the housekeeping leadership on a shipboard assignment in Manila. You will organize documentation, maintain records, and ensure accuracy across logs and reports.

The role requires strong English, attention to detail, and the ability to coordinate with other departments to ensure smooth daily operations and guest satisfaction.