Shift Operations Leader | Guest Experience & Cost Control

iKitchen, Inc,

Manila

On-site

PHP 420,000 - 660,000

Full time

8 days ago

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Job summary

iKitchen, Inc is seeking an experienced Restaurant Manager to lead Restaurant Team Members and supervise shift operations from opening to closing. You will ensure staffing coverage, maintain service quality, and enforce cash handling and cost control measures.

The role demands strong leadership and a focus on guest satisfaction within a casual dining setting. Responsibilities include coordinating with back-of-house and front-of-house teams, maintaining equipment and facilities, and monitoring

Qualifications

Bachelor’s degree or higher in hotel & restaurant management or related field.
2+ years in management trainee or shift manager roles in casual dining.
Management training and food safety training or equivalents.

Responsibilities

Manage Restaurant Team Members across shifts to ensure adequate staffing.
Control labor cost and monitor resources for optimal operations.
Oversee front and back-of-house activities for service quality, cleanliness and safety.
Lead kitchen and dining area teams to maintain product quality and guest satisfaction.
Coordinate with ARM for production flow, stock levels and forecasted needs.