Shift Operations Lead & Team Coach

Fruitas Holdings, Inc.; Philippines; On-site; PHP 558,000 - 892,800; Full time

Job summary

Fruitas Holdings, Inc. is looking for a Supervisor in Quezon City, Philippines, to oversee daily operations and manage shift activities. The ideal candidate will have at least 13 years of supervisory experience, preferably in retail or food service. Responsibilities include coordinating staff, managing cash handling, conducting briefings, and ensuring compliance with policies. If you have strong leadership and problem-solving skills, we encourage you to apply.

Qualifications

• 13 years of experience in a supervisory or leadership role.
• Proven ability to manage teams and handle shift operations.
• Experience in the relevant industry (e.g., retail, food service, hospitality, manufacturing).

Responsibilities

• Oversee daily operations during assigned shifts.
• Ensure all procedures, policies, and standards are followed.
• Coordinate staff activities to maintain smooth workflow.
• Monitor equipment, inventory, and supplies; report or resolve any issues.
• Assign tasks and delegate responsibilities to team members.
• Provide guidance, coaching, and support to staff.
• Conduct shift briefings and ensure employees understand their duties.
• Handle scheduling changes, breaks, and workload balancing.
• Manage cash registers, payments, and end-of-shift cash reconciliation.
• Prepare shift reports and documentation as required.
• Maintain accurate records of attendance, incidents, and inventory.

Skills

Leadership

Conflict resolution

Team building

Problem-solving

Education

Associate or bachelor's degree in business, management, or related field

Job description

• Oversee daily operations during assigned shifts.
• Ensure all procedures, policies, and standards are followed.
• Coordinate staff activities to maintain smooth workflow.
• Monitor equipment, inventory, and supplies; report or resolve any issues.
• Assign tasks and delegate responsibilities to team members.
• Provide guidance, coaching, and support to staff.
• Conduct shift briefings and ensure employees understand their duties.
• Handle scheduling changes, breaks, and workload balancing.
• Manage cash registers, payments, and end-of-shift cash reconciliation.
• Prepare shift reports and documentation as required.
• Maintain accurate records of attendance, incidents, and inventory.
  
  

Job Description

Duties and Responsibilities:

• Oversee daily operations during assigned shifts.
• Ensure all procedures, policies, and standards are followed.
• Coordinate staff activities to maintain smooth workflow.
• Monitor equipment, inventory, and supplies; report or resolve any issues.
• Assign tasks and delegate responsibilities to team members.
• Provide guidance, coaching, and support to staff.
• Conduct shift briefings and ensure employees understand their duties.
• Handle scheduling changes, breaks, and workload balancing.
• Manage cash registers, payments, and end-of-shift cash reconciliation.
• Prepare shift reports and documentation as required.
• Maintain accurate records of attendance, incidents, and inventory.
  
  

Qualifications

• Associate or bachelor’s degree in business, management, or a related field (preferred but not always required).
• 1–3 years of experience in a supervisory or leadership role.
• Experience in the relevant industry (e.g., retail, food service, hospitality, manufacturing).
• Proven ability to manage teams and handle shift operations.
• Strong leadership and team-building abilities.
• Ability to delegate tasks and oversee staff performance.
• Conflict resolution and problem-solving skills.