Shift Leader: Elevate Operations & Customer Experience

Max's Group, Inc.

Taguig

On-site

PHP 391,000 - 580,000

Full time

3 days ago

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Benefits offered by this job

Competitive salary & bonuses

Health, dental & life insurance

Career development & advancement

Discounts on Krispy Kreme products

Collaborative, inclusive culture

Job summary

Max's Group, Inc. is seeking an experienced Shift Manager for a Krispy Kreme store in Taguig. You will oversee daily operations, lead a team of retail associates, and ensure outstanding customer service while managing scheduling, inventory, and cash handling.

You will monitor store performance, implement improvements, and ensure compliance with company policies. The role requires flexible scheduling including evenings, weekends, and holidays, with growth opportunities within the Max's Group

Qualifications

Minimum 2 years in a supervisory role, preferably in F&B.
Strong leadership and communication skills with the ability to motivate a team.
Excellent problem-solving and decision-making with focus on customer service.

Responsibilities

Manage daily store operations, including scheduling, inventory, and cash handling.
Provide hands-on leadership and training to retail associates.
Monitor performance and implement strategies to drive sales and improve customer experience.
Ensure compliance with policies, procedures, and safety standards.
Collaborate with store manager on strategic initiatives.