SHIFT MANAGER - KRISPY KREME THE FORT

Max's Group, Inc.; Taguig; On-site; PHP 391,000 - 580,000; Full time

Benefits offered by this job

Competitive salary & bonuses

Health, dental & life insurance

Career development & advancement

Discounts on Krispy Kreme products

Collaborative, inclusive culture

Job summary

Max's Group, Inc. is seeking an experienced Shift Manager for a Krispy Kreme store in Taguig. You will oversee daily operations, lead a team of retail associates, and ensure outstanding customer service while managing scheduling, inventory, and cash handling.

You will monitor store performance, implement improvements, and ensure compliance with company policies. The role requires flexible scheduling including evenings, weekends, and holidays, with growth opportunities within the Max's Group

Qualifications

• Minimum 2 years in a supervisory role, preferably in F&B.
• Strong leadership and communication skills with the ability to motivate a team.
• Excellent problem-solving and decision-making with focus on customer service.

Responsibilities

• Manage daily store operations, including scheduling, inventory, and cash handling.
• Provide hands-on leadership and training to retail associates.
• Monitor performance and implement strategies to drive sales and improve customer experience.
• Ensure compliance with policies, procedures, and safety standards.
• Collaborate with store manager on strategic initiatives.

Skills

Leadership

Scheduling

Inventory management

Cash handling

Customer service

Team motivation

Job description

About the role

We are looking for an experienced Shift Manager to join our thriving Krispy Kreme team as Shift Manager, you will be responsible for overseeing daily operations, ensuring exceptional customer service, and leading a team of passionate retail associates.

What you'll be doing

• Manage all aspects of daily store operations, including scheduling, inventory management, and cash handling
• Provide hands-on leadership and training to retail associates, fostering a positive and productive work environment
• Monitor store performance and identify areas for improvement, implementing strategies to drive sales and enhance the customer experience
• Ensure compliance with company policies, procedures, and safety standards
• Collaborate with the store manager to develop and execute strategic initiatives
• Provide exceptional customer service and resolve customer inquiries and complaints

What we're looking for

• At least 2 years of experience in a supervisory role, preferably in the food and beverage industry
• Strong leadership, communication, and interpersonal skills, with the ability to motivate and inspire a team
• Excellent problem-solving and decision-making abilities, with a focus on delivering exceptional customer service
• Proficient in inventory management, cash handling, and administrative tasks
• Passion for the Krispy Kreme brand and a commitment to delivering a consistently high-quality experience
• Flexible schedule, including the ability to work evenings, weekends, and holidays as needed

What we offer

At Max's Group, Inc.', we are committed to providing our employees with a supportive and fulfilling work environment. As a Shift Manager, you can expect:

• Competitive salary and performance-based bonuses
• Comprehensive health and wellness benefits, including medical, dental, and life insurance
• Opportunities for career advancement and professional development
• Discounts on Krispy Kreme products and other Max's Group brands
• A collaborative and inclusive company culture, where your contributions are valued