Set Sail on Your Dream Career: Join Us as a Cruise Specialist CSR!
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Benefits offered by this job
Job summary
Qualifications
- Open to candidates with or without BPO experience.
- Willing to work on a shifting schedule, including weekends and holidays.
- Amenable to work onsite.
Responsibilities
- Assist customers with cruise reservations, bookings, and inquiries.
- Provide information about cruise packages, itineraries, and onboard services.
- Handle customer concerns, cancellations, and rebooking requests.
- Deliver exceptional customer service while ensuring customer satisfaction.
- Promote relevant cruise packages, upgrades, and add-on services when applicable.
Skills
Education
Job description
On-site - Pasay No Exp Required High/Senior High School Full-time
- 13th Month Pay, Employee Loan, Pag-Ibig Fund
- Free Meals, Gym Membership
- Job Training
- Maternity & Paternity Leave, Sick Leave, Vacation Leave
Ready to set sail on an exciting career? Join our team as a Cruise Specialist and help customers plan unforgettable travel experiences!
Job Position: Customer Service Representative – Cruise Specialist
Account Type: Travel and Hospitality Account
Start Date: May 10, 2026
- High School Graduate (Old Curriculum) / Senior High School Graduate
- College Level or College Graduate are welcome to apply
- Open to candidates with or without BPO experience
- Strong communication skills in English
- Willing to work on a shifting schedule, including weekends and holidays
- Amenable to work onsite
- ₱23,500 – ₱26,500 for candidates without BPO sales experience
- ₱28,000 – ₱32,000 for candidates with at least 6 months of BPO sales experience
- Assist customers with cruise reservations, bookings, and inquiries
- Provide information about cruise packages, itineraries, and onboard services
- Handle customer concerns, cancellations, and rebooking requests
- Deliver exceptional customer service while ensuring customer satisfaction
- Promote relevant cruise packages, upgrades, and add-on services when applicable
- Competitive salary and benefits package
- Exciting career growth opportunities
- Dynamic and supportive work environment
- Be part of the thriving travel and hospitality industry
Apply now and start your journey with us!
Limited slots available for our May 10, 2026 hiring class. Don't miss this opportunity!
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