Set Sail on Your Dream Career: Join Us as a Cruise Specialist CSR!

STACKph; Manila; On-site; PHP 262,260 - 295,740; Full time

Benefits offered by this job

13th Month Pay

Employee Loan

Free Meals

Gym Membership

Maternity Leave

Paternity Leave

Vacation Leave

Sick Leave

Job summary

STACKph is hiring a Customer Service Representative – Cruise Specialist in Manila. This full-time position is ideal for high school graduates and offers a salary of ₱23,500 to ₱32,000, depending on BPO sales experience. Responsibilities include assisting with cruise reservations, providing package information, and delivering exceptional customer service. Enjoy government-mandated benefits and a dynamic work environment with growth opportunities.

Qualifications

• Open to candidates with or without BPO experience.
• Willing to work onsite.

Responsibilities

• Assist customers with cruise reservations, bookings, and inquiries.
• Provide information about cruise packages and itineraries.
• Handle customer concerns and rebooking requests.
• Deliver exceptional customer service.
• Promote relevant cruise packages and add-on services.

Skills

Strong communication skills in English

Ability to work on a shifting schedule

Customer service orientation

Education

High School Graduate / Senior High School Graduate

College Level or Graduate

Job description

Set Sail on Your Dream Career: Join Us as a Cruise Specialist CSR!

STACKph

On-site - Manila. High/Senior High School Full-time.

Job Description

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund

Free Meals, Gym Membership

Professional Development

Job Training

Maternity & Paternity Leave, Sick Leave, Vacation Leave

NOW HIRING: CUSTOMER SERVICE REPRESENTATIVE – CRUISE SPECIALIST

Ready to set sail on an exciting career? Join our team as a Cruise Specialist and help customers plan unforgettable travel experiences!

Job Position: Customer Service Representative – Cruise Specialist

Account Type: Travel and Hospitality Account

Start Date: May 10, 2026

Qualifications:

• High School Graduate (Old Curriculum) / Senior High School Graduate
• College Level or College Graduate are welcome to apply
• Open to candidates with or without BPO experience
• Strong communication skills in English
• Willing to work on a shifting schedule, including weekends and holidays
• Amenable to work onsite

Salary Package:

• ₱23,500 – ₱26,500 for candidates without BPO sales experience
• ₱28,000 – ₱32,000 for candidates with at least 6 months of BPO sales experience

Job Responsibilities:

• Assist customers with cruise reservations, bookings, and inquiries
• Provide information about cruise packages, itineraries, and onboard services
• Handle customer concerns, cancellations, and rebooking requests
• Deliver exceptional customer service while ensuring customer satisfaction
• Promote relevant cruise packages, upgrades, and add-on services when applicable

Why Join Us?

• Competitive salary and benefits package
• Exciting career growth opportunities
• Dynamic and supportive work environment
• Be part of the thriving travel and hospitality industry

Working Location

Concentrix Spark Place Cubao Recruitment Site