ServiceNow Workflow & Integration Specialist

ABeam Consulting Vietnam

Philippines

On-site

PHP 900,000 - 1,300,000

Full time

12 days ago

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Job summary

ABeam Consulting Vietnam seeks an experienced ServiceNow Developer to design and maintain end-to-end workflows on the ServiceNow platform, implementing Business Rules, Scripts, UI Actions, ACLs, and Notifications for scalable solutions.

You will build integrations using REST/SOAP APIs and IntegrationHub, troubleshoot issues, and ensure deployment readiness with thorough documentation. Collaborate closely with Functional Consultants and Project Managers in a fast-paced consulting environment.

Qualifications

5+ years of hands-on ServiceNow development.
Strong hands-on experience with Flow Designer and/or Workflow Studio.
Strong understanding of ServiceNow platform architecture.
Experience developing and configuring: Business Rules; Client Scripts; Script Includes; UI Policies; UI Actions; ACLs; Notifications.
Experience with ServiceNow APIs and integrations, particularly REST and/or SOAP.
Experience with IntegrationHub is highly desirable.
Good understanding of ServiceNow data model, tables, forms, roles, groups, and security.
Experience with ServiceNow development lifecycle, testing, debugging, and deployment.
Strong problem-solving and troubleshooting skills.
Ability to work effectively in a consulting/project-based environment.

Responsibilities

Design, develop, configure, and maintain end-to-end workflows on the ServiceNow platform.
Build and optimize workflows using Flow Designer and Flow Designer.
Configure flows, subflows, actions, approvals, tasks, notifications, conditions, and business logic.
Develop reusable workflow components to support scalable and maintainable solutions.
Troubleshoot workflow issues and optimize existing processes for performance and reliability.
Ensure solutions follow ServiceNow development standards and best practices.
Configure and customize ServiceNow applications based on functional and technical requirements.
Develop and maintain: Business Rules; Client Scripts; UI Actions; Script Includes; Notifications; ACLs; Scheduled Jobs.
Develop custom applications and functionality using the ServiceNow platform.
Work with tables, forms, fields, roles, groups, and other ServiceNow platform components.
Perform technical analysis and recommend appropriate platform solutions.
Collaborate with Functional Consultants and Solution Architects to understand business requirements.
Translate functional requirements into technical designs and development tasks.
Provide technical recommendations on workflow automation and ServiceNow platform capabilities.
Identify technical risks, dependencies, and potential performance issues.
Review existing implementations and propose improvements or refactoring where necessary.
Develop unit test cases and perform technical testing of workflows and ServiceNow configurations.
Support SIT and UAT; investigate and resolve defects; manage deployment updates.