ServiceNow Senior Technical Consultant (HRSD / GBS)

blaseek; Taguig; On-site; PHP 1,200,000 - 2,100,000; Full time

Job summary

blaseek is seeking a ServiceNow HR Service Delivery specialist to design, implement, and enhance HRSD solutions supporting employee services and HR workflows in Manila.

The role involves configuring HRSD, building employee service workflows, and integrating HRSD with HRIS across enterprise platforms, with a focus on Employee Center and related experiences. Collaboration with stakeholders is essential to deliver robust HR service outcomes.

Qualifications

• Hands-on HRSD / HR Service Delivery implementation experience.
• Experience with HR Case Management and employee workflows.
• ServiceNow development/configuration capability.
• Integration experience and working with cross-functional teams.

Responsibilities

• Configure and develop ServiceNow HRSD solutions.
• Build employee service and HR case-management workflows.
• Configure Employee Center and related employee experience capabilities.
• Develop workflows using Flow Designer and ServiceNow development tools.
• Integrate HRSD with HRIS and other enterprise platforms.
• Participate in solution design and requirements workshops.
• Support testing, deployment, troubleshooting, and enhancements.
• Provide technical guidance on HRSD architecture and best practices.

Skills

ServiceNow development

HRSD experience

HR Case Management

Integration experience

Stakeholder communication

Tools

ServiceNow

Job description

Role Overview

Design, implement, and enhance ServiceNow HR Service Delivery solutions supporting employee services and HR workflows.

Key Responsibilities

• Configure and develop ServiceNow HRSD solutions.
• Build employee service and HR case-management workflows.
• Configure Employee Center and related employee experience capabilities.
• Develop workflows using Flow Designer and ServiceNow development tools.
• Integrate HRSD with HRIS and other enterprise platforms.
• Participate in solution design and requirements workshops.
• Support testing, deployment, troubleshooting, and enhancements.
• Provide technical guidance on HRSD architecture and best practices.

Requirements

• Strong ServiceNow development/consulting experience.
• Hands-on HRSD / HR Service Delivery implementation experience.
• Experience with HR Case Management and employee workflows.
• ServiceNow development/configuration capability.
• Integration experience.
• Strong stakeholder communication.

Preferred

• Employee Center experience.
• Enterprise HR transformation or Global Business Services experience.
• CSA/CAD/CIS-HR certification.