ServiceNow Developer

Hakkoda; Quezon City; On-site; PHP 600,000 - 900,000; Full time

Job summary

IBM Consulting is seeking an Application Developer for ServiceNow Implementation in Quezon City, Philippines. The role involves designing, developing, and deploying applications across the ServiceNow platform, delivering new capabilities during implementations and supporting production enhancements.

You will balance rapid delivery with long-term platform stability and alignment to enterprise IT strategies, with strong focus on ITSM processes and automation.

Qualifications

• Hands-on experience with the IT Service Management (ITSM) module, including Incident, Problem, Change, Request, and Service Catalog Management.
• Experience developing workflows, business rules, client scripts, integrations, and automation on ServiceNow platform.
• Familiarity with Service Portfolio Management (SPM) is highly preferred.

Responsibilities

• Application Development: Designs and develops applications across the ServiceNow platform.
• Capability Delivery: Delivers new capabilities during implementations and supports production enhancements.
• Platform Support: Balances rapid delivery with long-term platform stability and alignment to IT strategies.
• Proven experience in ServiceNow development and customization.

Skills

ServiceNow

ITSM

Workflows

Integrations

Configuration

Troubleshooting

Job description

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact.

At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

As an Application Developer for ServiceNow Implementation, this role involves designing, developing, and deploying applications across the ServiceNow platform. The role focuses on delivering new capabilities during implementations and supporting production enhancements, balancing rapid delivery with long-term platform stability and alignment to enterprise IT strategies. Your primary responsibilities will include: Application Development: Designs and develops applications across the ServiceNow platform using deep platform and configuration expertise.

Capability Delivery: Delivers new capabilities during implementations and supports production enhancements, including architectural changes and upgrades. Platform Support: Balances rapid delivery with long-term platform stability, performance, and alignment to enterprise IT strategies. Proven experience in ServiceNow development, including customization, configuration, and enhancement of ServiceNow applications.

Hands-on experience with the IT Service Management (ITSM) module, including Incident, Problem, Change, Request, and Service Catalog Management. Experience in developing workflows, business rules, client scripts, integrations, and automation within the ServiceNow platform. Familiarity with Service Portfolio Management (SPM) is highly preferred.

Strong troubleshooting, problem-solving, and collaboration skills. Philippines Software Engineering Professional QUEZON CITY, PH (0891) IBM Solutions Delivery, Inc.