ServiceNow Developers (ServiceNow Architects, ServiceNow SMEs)

Accenture Inc.; Metro Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Accenture Inc. in Metro Manila is seeking skilled ServiceNow Developers to deliver functional and technical expertise across planning, design, development and implementation of ServiceNow applications.

You will work with an agile mindset to provide scalable, innovative solutions supporting multiple projects of varying complexity. You will design, build, configure and test ServiceNow modules, apply ITIL best practices, and collaborate with teams to automate and optimize delivery across the

Qualifications

• ServiceNow development or architecture experience on the ServiceNow platform.
• Experience with ITSM, ITOM, SecOps, IRM, ITAM, HRSD, CSM, or SPM.
• Familiarity with agile or Scrum; GenAI is a plus.

Responsibilities

• Plan, analyze, define and support the implementation of ServiceNow products.
• Design, build, and configure ServiceNow applications.
• Work in an agile environment to deliver value across projects.
• Develop code, test, and deploy ServiceNow solutions following ITIL and best practices.
• Identify and resolve issues and perform impact analysis and testing for patches and upgrades.
• Document deliverables and maintain standards.

Skills

ServiceNow development

ITSM/ITOM/SecOps/IRM/ITAM/HRSD/CSM/SPM

Agile/Scrum

GenAI

Job description

Job Summary:

We are looking for skilled and proactive ServiceNow Developers to provide both functional and technical expertise across the planning, design, development, and implementation of ServiceNow applications. In this role, you will work with an agile mindset to deliver value through scalable and innovative ServiceNow solutions, supporting multiple projects of varying complexity.

Key Responsibilities:

• Provide functional and technical expertise to plan, analyze, define and support the implementation of ServiceNow products or group of applications.
• Facilitate impact assessment efforts in producing and reviewing estimates and solutions for client work requests.
• Design, build and configure ServiceNow applications.
• Work with an agile mindset to create value across ServiceNow projects of multiple scopes and scale.
• Apply innovative ideas to drive automation.
• Drive the delivery of outputs according to agreed schedules and specifications.
• Combine business acumen and analytic insight with programming skills to design, develop, configure, build and support ServiceNow applications to meet specific requirements.
• Develop ServiceNow application code, working through each sprint based on agreed stories – turning user requirements into testable product.
• Implement, test, and deploy ServiceNow solutions using best practice software engineering and ITIL methodology.
• Identify and solve issues and incidents within multiple components of the ServiceNow platform.
• Perform thorough impact analysis and testing for ServiceNow patching and platform upgrades.
• Raise issues and risks proactively, providing recommended solutions and mitigations.
• Produce required deliverables and documentations according to defined standards.

Priority Skill

ServiceNow IT Service Management

Here’s what you’ll need:

• Required skills: ServiceNow development or architecture skills on the ServiceNow platform and its product lines including but not limited to any of the following: ITSM, ITOM, SecOps, IRM, ITAM, HRSD, CSM, SPM
• 1 year or more experience on ServiceNow development/architecture
• Additional skill/s: (nice to have) Agile or Scrum methodology; GenAI

Nice to have skills:

• Any ServiceNow certification
• ITIL knowledge and/or certification
• A systems engineering or developer background with the ability to learn quickly and share your knowledge with the broader team
• A mindset to automate everything

Please note that you will be submitted as a referral and will be actively processed on these demands.

NOTE: Open demands are subject to change.