Service Quality & Compliance Lead

TASQ Staffing Solutions; Makati; On-site; PHP 502,200 - 725,400; Full time

Job summary

A healthcare management firm is looking for a Quality Assurance Manager. The role involves developing and maintaining service policies, conducting internal audits, and ensuring compliance with quality standards. Candidates must have a Bachelor’s degree in a relevant field, with strong analytical, coaching, and communication skills. The position promotes collaboration and strives for service excellence, making it ideal for proactive individuals who thrive in dynamic environments.

Qualifications

• Bachelor's degree in a related field is mandatory.
• Knowledge of quality management or service-process improvement is beneficial.
• Excellent analytical skills and strong report-writing abilities.

Responsibilities

• Develop and maintain non-medical service policies and procedures.
• Conduct internal audits and compliance checks.
• Prepare and present service-quality reports for leadership.

Skills

Analytical skills

Coaching skills

Communication skills

Interpersonal skills

Detail-oriented

Strategic thinking

Flexibility

Education

Bachelor's degree in healthcare administration, quality management, or related field

Job description

A healthcare management firm is looking for a Quality Assurance Manager. The role involves developing and maintaining service policies, conducting internal audits, and ensuring compliance with quality standards. Candidates must have a Bachelor’s degree in a relevant field, with strong analytical, coaching, and communication skills. The position promotes collaboration and strives for service excellence, making it ideal for proactive individuals who thrive in dynamic environments.