Senior Quality Manager: Lead QA Excellence & Compliance

Dencom Consultancy and Manpower Services; Cebu City; On-site; PHP 1,841,400 - 1,918,404; Full time

Job summary

A staffing consultancy is seeking an experienced Senior Quality Manager to lead Quality Assurance and Compliance operations in Cebu City. The successful candidate will develop quality strategies, oversee QA initiatives, and drive continuous improvement across teams. The role requires at least 8 years of experience in Quality Management, with strong management skills and expertise in Quality Assurance processes. Join us to foster a culture of quality and operational excellence in a dynamic environment.

Qualifications

• At least 8 years of experience in a Quality Management role.
• Minimum of 3 years in a supervisory or managerial capacity.
• Expertise in Quality Assurance and Compliance processes.

Responsibilities

• Lead and manage the organization’s Quality Assurance operations.
• Develop and continuously improve quality management systems.
• Oversee QA compliance initiatives and maintain operational excellence.
• Mentor Quality Supervisors and Team Leads for high performance.
• Collaborate with cross-functional teams to drive customer satisfaction.
• Analyze quality metrics to identify trends for improvement.
• Present quality performance reports to leadership teams.
• Lead internal audits and support external audits.
• Establish and monitor KPIs for continuous improvement.
• Foster a culture of quality and operational excellence.

Skills

Analytical thinking

Problem-solving

Stakeholder management

Verbal communication

Written communication

Education

Bachelor’s/College Degree in any field

Job description

A staffing consultancy is seeking an experienced Senior Quality Manager to lead Quality Assurance and Compliance operations in Cebu City. The successful candidate will develop quality strategies, oversee QA initiatives, and drive continuous improvement across teams. The role requires at least 8 years of experience in Quality Management, with strong management skills and expertise in Quality Assurance processes. Join us to foster a culture of quality and operational excellence in a dynamic environment.