Quality Assurance Supervisor: Lead Audits & Improvements

Medrisk Llc; Mandaluyong; On-site; PHP 600,000 - 900,000; Full time

Job summary

Medrisk Llc seeks a Quality Assurance Supervisor to oversee QA processes and lead a team of QA analysts. The role focuses on implementing policies, conducting audits, and driving continuous improvement to maintain high service standards.

The ideal candidate has a Bachelor’s degree and at least 3 years in clinical review or QA, with 2 years in a supervisory role in healthcare, manufacturing, BPO, or technology. Strong leadership and analytical skills are required.

Qualifications

• Bachelor’s degree in Business, Engineering, Healthcare Administration, or related field.

Responsibilities

• Develop and implement quality standards and policies to ensure regulatory compliance and company objectives.
• Supervise QA team to maintain consistency and accuracy in quality assessments.
• Conduct audits and inspections to identify areas for improvement.
• Ensure regulatory compliance with industry guidelines and internal policies.
• Analyze quality metrics to identify trends and corrective actions.
• Investigate quality issues and implement preventive measures.
• Collaborate with Operations, Training and Compliance to align quality initiatives.

Skills

Quality management

Auditing

Data analysis

Leadership

Regulatory compliance

Education

Bachelor’s degree

Tools

Audit tools

Data analysis software

Job description

Medrisk Llc seeks a Quality Assurance Supervisor to oversee QA processes and lead a team of QA analysts. The role focuses on implementing policies, conducting audits, and driving continuous improvement to maintain high service standards.

The ideal candidate has a Bachelor’s degree and at least 3 years in clinical review or QA, with 2 years in a supervisory role in healthcare, manufacturing, BPO, or technology. Strong leadership and analytical skills are required.