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Benefits offered by this job
Performance Bonus
Health Insurance
HMO
Job summary
A human resource consultancy in Makati is hiring for a quality assurance role focusing on evaluating call center interactions and auditing clinical practices. The ideal candidate should have 1-3 years of experience, a relevant Bachelor's degree, and proficiency in MS Office tools. Responsibilities include preparing reports and ensuring compliance with healthcare regulations while communicating findings to teams for improved service quality.
Qualifications
1–3 years of experience in quality assessment or related role.
Detail-oriented with strong analytical skills.
Knowledge of clinical auditing processes.
Responsibilities
Evaluate quality metrics and ensure compliance with standards.
Conduct audits of clinical practices.
Prepare detailed reports for healthcare teams.
Skills
Proficiency in MS Office tools
Quality assurance evaluation
Strong analytical skills
Effective communication in English
Knowledge of U.S. healthcare regulations
Education
Bachelor's degree in relevant field
Job description
A human resource consultancy in Makati is hiring for a quality assurance role focusing on evaluating call center interactions and auditing clinical practices. The ideal candidate should have 1-3 years of experience, a relevant Bachelor's degree, and proficiency in MS Office tools. Responsibilities include preparing reports and ensuring compliance with healthcare regulations while communicating findings to teams for improved service quality.