SERVICE PARTS COORDINATOR

Mulson's Trading Corporation; Muntinlupa; On-site; PHP 167,000 - 312,000; Full time

Job summary

Mulson's Trading Corporation is seeking a Service Parts Coordinator to manage home appliance spare parts inventory and support after-sales service operations. You will process requests, monitor stock levels, and coordinate with service teams to ensure timely availability of parts.

The role requires a four-year degree and familiarity with Excel, Word, and Outlook, plus strong organizational and communication skills to handle multiple tasks across departments.

Qualifications

• Graduate of a four-year course, preferably Business Administration, Logistics, or related field.
• Experience in inventory management, spare parts handling, warehouse operations, or service coordination is an advantage.
• Knowledge of Microsoft Excel for data encoding, monitoring, and reporting.
• Proficiency with Word and Outlook applications.

Responsibilities

• Monitor and maintain accurate inventory records of spare parts for home appliances.
• Process and coordinate spare parts requests from service technicians and authorised service centres.
• Monitor stock levels and coordinate replenishment of spare parts.
• Prepare inventory reports, monitoring sheets, and related documentation using Excel.
• Ensure proper recording of incoming, outgoing, and issued spare parts.
• Coordinate with Service, Warehouse, Purchasing, and other departments on parts availability.
• Follow up on pending spare parts requests and deliveries.
• Maintain an organised filing system for spare parts transactions.
• Perform other duties as assigned by supervisor.

Skills

Inventory management

Attention to detail

Organization

Communication skills

Multitasking

Education

Bachelor's degree in Business Administration or Logistics

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

About the role

The Service Parts Coordinator manages and monitors spare parts for home appliances, maintaining accurate inventory records, processing parts requests promptly, and coordinating with the Service Team to support efficient after-sales service operations.

Key responsibilities

• Monitor and maintain accurate inventory records of home appliance spare parts.
• Process and coordinate spare parts requests from service technicians and authorised service centres.
• Monitor stock levels and coordinate the replenishment of spare parts when necessary.
• Prepare and maintain inventory reports, monitoring sheets, and related documentation using Microsoft Excel.
• Ensure the proper recording of incoming, outgoing, and issued spare parts.
• Coordinate with the Service Department, Warehouse, Purchasing, and other concerned departments regarding parts availability and requirements.
• Follow up on pending spare parts requests and deliveries.
• Maintain an organised filing and documentation system for spare parts transactions.
• Perform other related duties as assigned by the immediate supervisor.

What we're looking for

• Graduate of any four-year course, preferably Business Administration, Logistics, or a related field.
• Experience in inventory management, spare parts handling, warehouse operations, or service coordination is an advantage.
• Knowledge of Microsoft Excel, particularly for data encoding, monitoring, and report preparation.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Good verbal and written communication skills.
• Strong organisational skills, attention to detail, and the ability to handle multiple tasks.
• Ability to coordinate effectively with different departments and service personnel.
• Willingness to learn about home appliance spare parts and service operations.