Service Engineer

DAIKIN AIRCONDITIONING PHILIPPINES INC; Quezon City; Sur place; PHP 350 000 - 550 000; Plein temps

Résumé du poste

DAIKIN AIRCONDITIONING PHILIPPINES INC in Metro Manila seeks a service engineer to respond to customer inquiries, handle parts and service claims, and perform on-site troubleshooting and repair. The role includes offering preventive maintenance solutions as part of B2B services and creating reports for supervision.

The ideal candidate has a Bachelor's in Mechanical Engineering, with HVAC knowledge and strong troubleshooting, plus excellent communication.

Qualifications

• Bachelor's Degree in Mechanical Engineering.
• PRC License is an advantage.
• Technical knowledge and skills in HVAC.
• Strong background in troubleshooting and repair.
• Ability to write technical reports and analyze cases.
• Excellent written and verbal communication.
• Can drive four wheels (manual and automatic).
• Available to start ASAP.

Responsabilités

• In charge of responding to customer inquiries and complaints.
• Assist customers with parts and service claims.
• Conduct on-site activities such as troubleshooting and repair.
• Offer preventive maintenance solutions to customers as part of the B2B solutions.
• Create reports required by his or her immediate superior.
• Provide exceptional after-sales service.
• Attend service concerns/requests over the on/off site courteously and professionally.
• Performs other responsibilities as assigned by his or her immediate superior

Connaissances

HVAC knowledge

Troubleshooting

Technical reporting

Communication

Driv er's license

ASAP start

PRC license advantage

Formation

Bachelor's Degree in Mechanical Engineering

Description du poste

ASSIGNMENT SUMMARY:

• In charge of responding to customer inquiries and complaints.

• Assist customers with parts and service claims.

• Conduct on-site activities such as but not limited to troubleshooting and repair.

• Offer preventive maintenance solutions to customers as part of the B2B solutions.

• Create reports required by his or her immediate superior.

RESPONSIBILITIES:

• Provide exceptional after-sales service.

• Attend service concerns/requests over the on/off site courteously and professionally.

• Performs other responsibilities as assigned by his or her immediate superior

QUALIFICATIONS:

• Must have a Bachelor's Degree in Mechanical Engineering

• PRC License holder is an advantage

• Have technical knowledge and skills in HVAC

• Strong background in troubleshooting and repair

• Can do technical report and case analysis

• Excellent in written and verbal communication

• Can drive 4 wheels (manual and automatic)

• Can start ASAP