Service-Driven Restaurant Leader | Ops, Training, Profit

Syzygy Staffing Resources Agency Corporation; Quezon City; On-site; PHP 335,000 - 536,000; Full time

Job summary

A leading staffing agency in Metro Manila, Philippines, is seeking a Restaurant Manager to deliver superior service and lead staff to maximize customer satisfaction. This role includes training employees, managing operational costs, and ensuring compliance with standards. Ideal candidates have a college degree and at least 1 year of management experience. A positive attitude and readiness to start ASAP are a must.

Qualifications

• At least 1 year of experience as a manager.
• Knowledgeable about profit and loss and sales and inventory systems.
• Positive attitude.

Responsibilities

• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Ensure compliance with sanitation and safety regulations.
• Manage restaurant’s good image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly, and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g., discounts and social media ads).
• Train new and current employees on proper customer service practices.
• Implement policies and protocols that will maintain future restaurant operation.

Skills

Customer service

Team leadership

Operational cost control

Sanitation and safety regulations

Education

College graduate

Job description

A leading staffing agency in Metro Manila, Philippines, is seeking a Restaurant Manager to deliver superior service and lead staff to maximize customer satisfaction. This role includes training employees, managing operational costs, and ensuring compliance with standards. Ideal candidates have a college degree and at least 1 year of management experience. A positive attitude and readiness to start ASAP are a must.