Service Delivery Lead Managed Services And Asset Ops

Xerox Philippines; Cebu City; On-site; PHP 360,000 - 600,000; Full time

Job summary

Xerox Philippines is seeking a Service Delivery Specialist to support Managed Services operations. You will collaborate with clients, service providers, and internal teams to ensure effective service delivery, performance, and customer satisfaction.

The role covers asset and fleet management, reporting, issue resolution, and continuous improvement initiatives. You will manage day-to-day operations, serve as the primary contact, and coordinate cross-functional efforts to maintain service quality.

Job description

Job Description

Xerox Holdings Corporation in the Philippines is seeking a Service Delivery Specialist to support Managed Services operations. You will collaborate with clients, service providers, and internal teams to ensure effective service delivery, performance, and customer satisfaction.

The role covers asset and fleet management, reporting, issue resolution, and continuous improvement initiatives. You will manage day-to-day operations, serve as the primary contact, and coordinate cross-functional