Service Delivery Specialist - Hybrid Operations Lead

Xerox Philippines; Cebu City; Vor Ort; PHP 420.000 - 720.000; Vollzeit

Zusammenfassung

Xerox Holdings Corporation in the Philippines is seeking a Service Delivery Specialist to support Managed Services operations. You will collaborate with clients, service providers, and internal teams to ensure effective service delivery, performance, and customer satisfaction.

The role covers asset and fleet management, reporting, issue resolution, and continuous improvement initiatives. You will manage day-to-day operations, serve as the primary contact, and coordinate cross-functional

Aufgaben

• Manage day-to-day operations of service delivery.
• Coordinate cross-functional teams to ensure SLA compliance.
• Serve as primary contact for clients and service providers.

Jobbeschreibung

Xerox Holdings Corporation is seeking a Service Delivery Specialist in the Philippines to support Managed Services operations. You will collaborate with clients, service providers, and internal teams to ensure effective service delivery, performance, and customer satisfaction.

The role covers asset/fleet management, reporting, issue resolution, and continuous improvement initiatives. The candidate will manage day-to-day operations, serve as a primary contact, and coordinate cross-functional