Service Delivery Lead, Managed Services & Asset Ops

Xerox Philippines; Cebu City; Sur place; PHP 420 000 - 720 000; Plein temps

Résumé du poste

Xerox Holdings Corporation in the Philippines is seeking a Service Delivery Specialist to support Managed Services operations. You will collaborate with clients, service providers, and internal teams to ensure effective service delivery, performance, and customer satisfaction.

The role covers asset and fleet management, reporting, issue resolution, and continuous improvement initiatives. You will manage day-to-day operations, serve as the primary contact, and coordinate cross-functional

Responsabilités

• Manage day-to-day operations of service delivery.
• Coordinate cross-functional teams to ensure SLA compliance.
• Serve as primary contact for clients and service providers.

Description du poste

Xerox Holdings Corporation in the Philippines is seeking a Service Delivery Specialist to support Managed Services operations. You will collaborate with clients, service providers, and internal teams to ensure effective service delivery, performance, and customer satisfaction.

The role covers asset and fleet management, reporting, issue resolution, and continuous improvement initiatives. You will manage day-to-day operations, serve as the primary contact, and coordinate cross-functional