Service Crew

Farm Fresh Food & Beverage Iloilo; Iloilo City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A local food and beverage establishment in Iloilo City is seeking a Service Crew member to provide excellent customer service and assist in food preparation. The ideal candidate should possess strong communication skills and the ability to work efficiently in a busy environment. Prior experience in food service is a plus. This position requires adherence to food safety guidelines and maintaining cleanliness in the workspace.

Qualifications

• Prior experience in customer service, food service, or retail is an advantage but not required.
• Capacity to stand, walk, and perform repetitive tasks for extended periods.
• Ability to lift light to moderate weights.

Responsibilities

• Greet customers warmly and courteously.
• Take and serve customer orders accurately and efficiently.
• Address customer inquiries, complaints, and feedback promptly.
• Assist in preparing and assembling food items or beverages.
• Follow food safety and hygiene guidelines.
• Operate the cash register to process payments.
• Maintain cleanliness in the dining area, kitchen, and workstations.

Skills

Strong communication

Interpersonal skills

Ability to work in a fast-paced environment

Basic math skills

Attention to detail

Education

High school diploma or equivalent

Job description

Overview

A Service Crew member plays a vital role in providing excellent customer service in a variety of food service or retail settings. Below is a general job description for this position:

Responsibilities

• Greet customers warmly and courteously.
• Take and serve customer orders accurately and efficiently.
• Address customer inquiries, complaints, and feedback promptly and professionally.
• Assist in preparing and assembling food items or beverages as per company standards.
• Follow food safety and hygiene guidelines during preparation and handling.
• Operate the cash register or point-of-sale (POS) system to process payments.
• Provide accurate change and receipts to customers.
• Balance the cash drawer at the end of shifts.
• Maintain cleanliness in the dining area, kitchen, and workstations.
• Clean and sanitize tables, chairs, and equipment as needed.
• Ensure all utensils and tools are in proper working condition.

Qualifications

• Education: High school diploma or equivalent (preferred).
• Experience: Prior experience in customer service, food service, or retail (an advantage but not required).
• Skills: Strong communication and interpersonal skills.
• Skills: Ability to work in a fast-paced environment.
• Skills: Basic math skills for handling transactions.
• Skills: Attention to detail and cleanliness.
• Physical Requirements: Ability to stand, walk, and perform repetitive tasks for extended periods.
• Physical Requirements: Capability to lift light to moderate weights.

Additional Information

Quality Audit customer service food handling

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