Service Crew

L.C Bigmak Burger Tagbak Branch; Iloilo City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A fast food restaurant in Iloilo City is seeking a Service Crew member to provide excellent customer service and assist in food preparation. The ideal candidate should have a positive attitude, strong communication skills, and the ability to work as part of a team. Flexibility in working hours is important, including weekends and holidays.

Qualifications

• Previous experience in food service or customer service is a plus, but not required.
• Must be flexible with working hours, including weekends and holidays.
• Friendly and approachable demeanor.

Responsibilities

• Greet and assist customers with their orders.
• Take food and beverage orders accurately.
• Ensure the dining area and kitchen are clean and organized.
• Handle customer complaints or issues professionally.
• Process payments accurately.

Skills

Good communication skills

Ability to work in a team

Positive attitude

Education

High school diploma or equivalent

Job description

Job Description

The Service Crew will be responsible for providing excellent customer service, assisting with food preparation, maintaining cleanliness, and ensuring a positive experience for customers in a fast-paced environment. This role requires an enthusiastic, hardworking individual who can work as part of a team.

Key Responsibilities

• Greet and assist customers with their orders, providing recommendations when needed.
• Take food and beverage orders accurately and relay them to kitchen staff.
• Serve food and drinks to customers promptly and professionally.
• Ensure the dining area, kitchen, and other facilities are kept clean, organized, and stocked.
• Handle customer complaints or issues with professionalism and resolve them quickly.
• Process cash, credit card, and mobile payments accurately.
• Assist in restocking inventory and supplies.
• Follow health and safety standards, ensuring food hygiene and cleanliness.
• Support team members to maintain smooth operations during busy hours.
• Perform other tasks as assigned by the supervisor or manager.

Qualifications

• High school diploma or equivalent.
• Previous experience in food service or customer service is a plus, but not required.
• Good communication skills, both verbal and written.
• Ability to work in a team and multitask efficiently.
• Must be flexible with working hours, including weekends and holidays.
• Positive attitude, friendly, and approachable.