The Service Crew is responsible for assisting customers, preparing and serving food and beverages, maintaining cleanliness, and ensuring a positive dining experience.
Key Responsibilities
Customer Service
- Greet customers warmly and provide assistance with menu selection.
- Take customer orders accurately and relay them to the kitchen staff.
- Serve food and beverages in a timely and courteous manner.
Food Preparation
- Prepare and assemble food and beverage orders according to company standards.
- Ensure the quality and presentation of food items before serving.
Cash Handling
- Operate the cash register or point-of-sale (POS) system.
- Handle payments (cash, credit cards, etc.) and provide correct change.
Cleanliness and Maintenance
- Maintain cleanliness in the dining and work areas.
- Wash dishes, utensils, and equipment as needed.
- Follow health and safety guidelines for food preparation and sanitation.
Qualifications
- High school diploma or equivalent (preferred).
- Prior experience in a similar role is an advantage but not required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle pressure.
- Strong attention to detail and a positive attitude.
- Flexibility to work shifts, weekends, and holidays as needed.
Physical Requirements
- Ability to stand, walk, and carry items for extended periods.
- Comfortable handling light to moderate lifting.