Service Crew

Hello Lemon Villa Branch; Iloilo City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A local food service establishment in Iloilo City is looking for a dedicated Service Crew member to assist customers, manage orders, and maintain cleanliness. You will thrive in a fast-paced environment, ensuring customer satisfaction and adhering to food safety standards. Prior experience is a plus, but strong communication skills and a positive attitude are essential. Flexible hours required, with opportunities for career growth.

Qualifications

• Excellent customer service skills are essential.
• Flexibility to work weekends and holidays is required.
• Prior experience in food service is beneficial.

Responsibilities

• Greet customers and assist with orders.
• Take orders accurately and prepare food or beverages.
• Handle cash transactions and maintain dining area cleanliness.
• Follow food safety and hygiene regulations.

Skills

Strong communication skills

Customer-focused attitude

Ability to work in a fast-paced environment

Basic math skills

Job description

Overview

A Service Crew member typically works in the food service, retail, or hospitality industry. Their role revolves around providing excellent customer service and assisting in the smooth operation of the business. Below is a general job description for a Service Crew position:

Responsibilities

• Job Title: Service Crew


• Customer Service: Greet customers in a friendly and professional manner, assist them with their orders, and ensure a positive customer experience.


• Order Taking and Preparation: Take customer orders accurately, prepare food or beverages (if applicable), and serve them promptly.


• Cash Handling: Handle transactions using cash registers, process payments, and provide correct change.


• Cleaning and Maintenance: Maintain a clean and organized work environment by regularly cleaning tables, floors, and workstations. Ensure the dining area is tidy and well-stocked.


• Food Safety and Hygiene: Follow all food safety and hygiene regulations, ensuring proper storage, handling, and disposal of food items.


• Product Knowledge: Stay informed about the menu items, promotions, and services, and be able to answer customer inquiries.


• Team Collaboration: Work closely with fellow team members, kitchen staff, and management to ensure smooth operations.


• Problem Resolution: Address customer complaints or concerns in a polite and efficient manner, escalating issues to management when necessary.


• Inventory Management: Assist with restocking supplies and keeping inventory records when needed.

Qualifications

• Strong communication and interpersonal skills.


• Ability to work in a fast-paced environment.


• Customer-focused with a positive attitude.


• Basic math skills for handling cash and transactions.


• Ability to work flexible hours, including weekends and holidays.


• Prior experience in customer service or food service is a plus.