Senior VP, Fund Services — Client Leadership & Delivery

The Citco Group Limited; Makati; Hybrid; PHP 3,500,000 - 6,500,000; Full time

Job summary

The Citco Group Limited in the Philippines is a leading asset-servicing provider for the global alternative investment industry. The team focuses on Private Equity SPV fund administration, delivering high-quality client service and complex financial reporting.

As a core member, you will manage senior stakeholders, oversee accounting processes, ensure IFRS/US GAAP compliance, and drive improvement across client service delivery in a hybrid Alabang-based setup with shifting schedules.

Qualifications

• Bachelor's or master's degree in accounting, Finance, or professional accounting qualification (CA/CPA/ACCA or equivalent)
• Minimum of 10+ years’ experience in accounting for the financial services sector (Private Equity, Asset Management or Fund Administration)
• 8+ years supervisory experience in accounting teams
• Knowledge of IFRS and/or US GAAP
• Experience reviewing and preparing general ledger and financial statements
• Knowledge of IFRS consolidations
• Excellent English communication (verbal and written)
• Team player with client relationship management
• Proficient with Microsoft Office; experience with enterprise accounting systems; Investran desirable; Limited Partnership accounting; PE/real estate fund experience
• Amenable to hybrid work arrangement (3 days onsite per week)
• Alabang office location and shifting schedules familiarity

Responsibilities

• Maintain and enhance client relationships by monitoring and developing client service level agreements and offering full service/product offering
• Leverage existing client relationships to secure new business and offer our products and services
• Facilitate presentations to existing and prospective clients with VP and Executive Management
• Liaise internally with key functional teams to ensure awareness of client requirements
• Visit clients regularly to evaluate service quality and identify client priorities
• Oversee resolution of complex client issues in partnership with Vice Presidents
• Emphasize escalation and complaints management within the team and department
• Manage, train and coach assigned Vice Presidents in running their teams
• Review departmental procedures and supervise VPs to ensure adherence
• Lead and initiate client conference calls
• Liaise with clients regarding reporting requirements and deadlines; ensure timely delivery
• Ensure continuous risk assessment of funds under administration
• Identify issues and propose company-wide solutions for high-risk projects
• Manage staffing requirements and work forecasting and allocation
• Report monthly on status and key development issues to external clients and executive management
• Participate in departmental and company-wide projects

Job description

The Citco Group Limited in the Philippines is a leading asset-servicing provider for the global alternative investment industry. The team focuses on Private Equity SPV fund administration, delivering high-quality client service and complex financial reporting.

As a core member, you will manage senior stakeholders, oversee accounting processes, ensure IFRS/US GAAP compliance, and drive improvement across client service delivery in a hybrid Alabang-based setup with shifting schedules.