Senior Virtual Assistant - LMS & Data Ops (Remote)

Ascendia Works, Inc.; Makati; On-site; PHP 502,000 - 558,000; Full time

Job summary

Ascendia Works, Inc. is seeking a Senior Virtual Assistant (VA) to support our client’s course operations. The role focuses on data reporting, enrolments, and platform work across 70+ partner accounts, ensuring accurate learner progress and timely responses.

You will manage enrolments, migrate content between platforms, and maintain clean records while communicating with international partners. Strong Excel, attention to detail, and LMS experience are essential.

Qualifications

• Five years’ experience supporting B2B customers in a support capacity.
• Excellent written and verbal communication skills.
• MS Excel with lookups, pivot tables and data cleaning.
• Great attention to detail and accuracy.
• Well organized with ability to manage changing priorities and deadlines.
• Familiarity with Slack and Google Workspace.
• Hands-on experience administering an LMS (Moodle/Canvas/Thinkific/LearnWorlds/Docebo).

Responsibilities

• Respond to learner and partner enquiries promptly and professionally within agreed response times.
• Maintain accurate course engagement data across 70+ partner accounts weekly.
• Format and distribute monthly engagement reports to partner accounts.
• Process manual enrolments and maintain Excel records.
• Support the migration of course content between learning platforms.
• Document and own processes to cover during leave.
• Handle learner and partner data confidentially under privacy obligations.

Skills

Excellent written & verbal comms

MS Excel advanced

Attention to detail

Organized & multi-priority handling

Proactive & resourceful

Slack & Google Workspace familiarity

Education

Business degree or related field

Tools

Moodle

Canvas

Thinkific

LearnWorlds

Docebo

Job description

Ascendia Works, Inc. is seeking a Senior Virtual Assistant (VA) to support our client’s course operations. The role focuses on data reporting, enrolments, and platform work across 70+ partner accounts, ensuring accurate learner progress and timely responses.

You will manage enrolments, migrate content between platforms, and maintain clean records while communicating with international partners. Strong Excel, attention to detail, and LMS experience are essential.