Senior Transition Manager: Seamless Client Onboarding

Cognizant; Taguig; Hybrid; PHP 1,800,000 - 2,600,000; Full time

Job summary

Cognizant is seeking a Transition Manager to lead medium-to-large client transitions from incumbents to Cognizant, ensuring seamless service transfer and minimal disruption. You will manage timelines, risks, and stakeholder communication, aligned with Cognizant's methodologies.

Responsibilities include developing thorough transition plans, conducting due diligence, and coordinating cross-functional teams to deliver steady-state operations.

Qualifications

• Senior Level: 8-11 years of progressive experience in project or program management and service transitions.
• Manager Level: 4-7 years in project coordination or transition support with cross-functional exposure.
• Proven ability to define scope, develop schedules, manage budgets, and control risks within PM frameworks.

Responsibilities

• Develop and execute transition plans, including due diligence, knowledge transfer, and steady-state handover.
• Set project timelines, monitor deliverables, ensure contractual adherence, and manage risks.
• Act as primary contact for client leadership and internal teams; report on transition status and progress.
• Support RFP/RFI processes and client visits; contribute to pre-contract planning.
• Track milestones and ensure invoicing aligns with deliverables.
• Coach and mentor transition project members and foster accountability.

Skills

Project management

Program management

Stakeholder management

Change management

ITIL

Agile

Hybrid frameworks

Education

Bachelor's degree or equivalent

Tools

MS Office

MS Project

JIRA

Smartsheet

Job description

Cognizant is seeking a Transition Manager to lead medium-to-large client transitions from incumbents to Cognizant, ensuring seamless service transfer and minimal disruption. You will manage timelines, risks, and stakeholder communication, aligned with Cognizant's methodologies.

Responsibilities include developing thorough transition plans, conducting due diligence, and coordinating cross-functional teams to deliver steady-state operations.