Senior Training Specialist

Manulife Financial; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Manulife Financial in the Philippines is hiring a Senior Training Specialist to lead agile training program development, coordinating with business managers to allocate resources and SMEs.

The role designs innovative courses for Financial Sales Associates, evaluates industry trends, and ensures alignment with strategic objectives while delivering engaging learning experiences.

Qualifications

• Excellent presentation and facilitation skills.
• Excellent written and verbal communication skills.
• Familiarity with training needs analysis, job analysis, performance development, and curriculum development.
• Ability to diagnose and recommend training solutions based on business objectives and initiatives.
• Extensive knowledge of business unit systems and all functional business areas.
• Demonstrated consistent use of good judgment and professionalism when dealing with sensitive, confidential matters.
• Excellent time management skills, with the ability to successfully manage multiple large projects.
• Strong attention to detail.
• Ability to create and maintain strong working relationships with all levels of employees.
• Ability to be flexible and adaptable when dealing with change.

Responsibilities

• Lead training execution of new and existing FSAs.
• Plan and execute learning events with liaisons and managers; advise on deliverables and deadlines.
• Conduct training needs and skill gap analyses.
• Work closely with distributor leadership to provide cost-effective learning solutions.
• Design innovative training program materials incorporating adult learning theory.
• Research and recommend new training technologies, as available.
• Assist in overall new program design with oversight from the manager or consultant, design training modules.
• Provide professional judgment in evaluating and recommending training options, tactics, and programs.

Skills

Presentation skills

Facilitation skills

Communication skills

Needs analysis

Curriculum development

Training solutions

Time management

Attention to detail

Relationship building

Job description

This role leads training program development using an agile training methodology, including research, development, delivery, and evaluation at each stage. The Senior Training Specialist collaborates and coordinates with business managers to ensure training program resources, including subject matter experts, are appropriately allocated.

The role also evaluates and utilizes industry training trends to design and develop innovative training courses and materials designed for new and existing Financial Sales Associates that meet the strategic objectives of the business unit.

Position Responsibilities:

• Lead training execution of new and existing FSAs
• Work directly with training liaisons and business managers to plan and execute learning events; advise on deliverables and deadlines.
• Conduct training needs and skill gap analyses.
• Work closely with the distributor leadership and key stakeholders to provide cost-effective, timely, and appropriate learning solutions.
• Design innovative training program materials incorporating adult learning theory.
• Research and recommend new training technologies, as available.
• Assist in overall new program design with oversight from the manager or consultant, design training modules.
• Provide professional judgment in evaluating and recommending training options, tactics, and programs.

Preferred Qualifications:

• At least 4 years of training experience in the insurance industry.

Preferred Qualifications:

• Excellent presentation and facilitation skills.
• Excellent written and verbal communication skills.
• Familiarity with training needs analysis, job analysis, performance development, and curriculum development.
• Ability to diagnose and recommend training solutions based on business objectives and initiatives.
• Extensive knowledge of business unit systems and all functional business areas.
• Demonstrated consistent use of good judgment and professionalism when dealing with sensitive, confidential matters.
• Excellent time management skills, with the ability to successfully manage multiple large projects.
• Strong attention to detail.
• Ability to create and maintain strong working relationships with all levels of employees.
• Ability to be flexible and adaptable when dealing with change.

When you join our team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

マニュライフとジョン・ハンコックについて

マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/をご覧ください。

マニュライフは機会均等を是とする雇用主です

マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、[e-mail]までご連絡をお願いします。

Working Arrangement

ハイブリッド勤務