Agency Development Manager

Manulife Financial; Davao City, Hinoba-an; Hybrid; PHP 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Flexible work arrangements

Well-being & inclusion focus

Global team support

Job summary

Manulife Financial is seeking an Agency Development Manager to lead end-to-end implementation of agency programs across regions and branches. You will translate strategy into actionable rollout plans, coordinate with Financial Advisors and leaders, and drive recruitment, onboarding, activation, productivity, and training initiatives.

We value strong leadership, cross-functional collaboration, and a proactive approach to improving execution quality.

Qualifications

• At least 5 years of relevant experience in agency sales, development, program management, or business implementation.
• At least 2 years in a leadership role with cross-functional coordination and execution oversight.
• Strong execution and analytical skills with a proactive approach.
• Experience in insurance or financial services is advantageous.

Responsibilities

• Align agency programs with business priorities, field requirements, and growth objectives.
• Translate strategic direction into practical rollout plans, timelines and support requirements for leaders and partners.
• Track program performance against KPIs, milestones and outcomes.
• Own end-to-end implementation across recruitment, onboarding, activation, productivity and training.
• Coordinate with Financial Advisors, Agency Leaders and stakeholders to remove barriers and ensure timely delivery.
• Monitor progress, address issues, and drive continuous improvement of execution processes.

Skills

Leadership

Cross-functional coordination

Execution oversight

Analytical skills

Education

Bachelor’s degree in Business/Management or related field

Postgraduate studies are an advantage

Job description

The Agency Development Manager is primarily responsible for leading the disciplined implementation of agency programs and agency initiatives that drive recruitment, onboarding, activation, productivity, and capability development. The role ensures that strategic priorities are translated into executable plans, milestones are tracked, execution issues are resolved promptly, and delivery standards are consistently met across assigned areas. Performance management and agency strategy serve as enabling responsibilities to strengthen execution quality, improve business outcomes, and ensure programs are delivered with consistency, accountability, and measurable impact.

Position Responsibilities:

Agency Strategy

• Contribute to agency execution planning by aligning programs and activities with business priorities, field requirements, and growth objectives.

• Translate strategic direction into practical implementation plans, timelines, and support requirements for agency leaders, financial advisors and business partners.

• Identify execution opportunities and risks that may affect the successful rollout of agency programs and initiatives.

Performance Management

• Track program and performance against defined KPIs, milestones, activity measures, and expected outcomes.

• Provide timely performance updates, execution reviews, and actionable insights to improve delivery quality, productivity, and business impact.

• Escalate execution gaps, monitor corrective actions, and reinforce accountability to ensure program commitments are delivered on time.

Program Execution

• Own the end‑to‑end implementation of agency programs and initiatives covering recruitment, onboarding, activation, productivity, and training across assigned Regions and Branches.

• Develop rollout plans, implementation schedules, success measures, and governance mechanisms to ensure disciplined delivery.

• Coordinate closely with Financial Advisors, Agency Leaders and internal stakeholders to align execution requirements, secure support, and remove barriers that may delay delivery.

• Monitor execution progress, resolve implementation issues promptly, and ensure activities, campaigns, and interventions are completed to standard and within timeline.

• Drive consistency, follow‑through, and continuous improvement by reviewing program outcomes, capturing lessons learned, and refining execution processes over time.

Required Qualifications:

• At least 5 years of relevant experience in agency sales, agency development, program management, or business implementation.

• At least 2 years in a leadership or manager-level role with experience in cross-functional coordination and execution oversight.

Preferred Qualifications:

• Bachelor’s degree in Business, Management, Marketing, Human Resources, or a related field; postgraduate studies are an advantage.

• Strong understanding of agency distribution, field operations, recruitment, onboarding, activation, and performance drivers, preferably in insurance or financial services.

• Strong execution, coordination, and analytical skills, with a proactive, accountable, and collaborative approach to delivering results and continuous improvement.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

マニュライフとジョン・ハンコックについて

マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。 当社について詳しくは、 https://www.manulife.co.jp/lご覧ください。

マニュライフは機会均等を是とする雇用主です

マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。

雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、[e-mail]までご連絡をお願いします。

Working Arrangement

ハイブリッド勤務