タイトル: Module Development Specialist

Manulife Financial; Makati; On-site; PHP 600,000 - 800,000; Full time

Benefits offered by this job

Flexible working environment

Opportunities for professional growth

Job summary

Manulife Financial in Metro Manila is looking for a Module Development Specialist to lead the design and enhancement of learning modules across training programs. This role emphasizes collaboration and requires advanced expertise in module lifecycle management.

The ideal candidate has at least 5 years of relevant experience and will ensure that all modules meet compliance and quality standards. Manulife offers a hybrid work environment with opportunities for professional growth.

Qualifications

• At least 5 years of experience in insurance training, module development, instructional design, and digital learning production.
• Experience with learning systems, digital platforms, and content creation tools.
• Strong collaboration and stakeholder management skills.

Responsibilities

• Lead the design, review, enhancement, and maintenance of training modules.
• Ensure module accuracy with updates from various business units.
• Provide guidance to the Digital Learning Team for converting static modules to digital formats.

Skills

Insurance training

Module development

Instructional design

Digital learning production

Collaboration skills

Education

Bachelor's Degree in Education, Business, Communications or related fields

Tools

Digital learning tools

Job description

The Module Development Specialist is responsible for leading the design, enhancement, and governance of learning modules used across the Resourcing, Development, and Engagement training lifecycle—including onboarding, post‑onboarding, leadership development, product training, and digital learning pathways.

The role ensures that all static and digital modules remain current, accurate, aligned, and compliant with updates from Operations, Products, Compliance, Bank partners, and other business units. This position also provides oversight and technical direction to the Digital Learning Team to ensure high-quality digital content that meets learning, product, and business requirements.

This position requires advanced expertise, independent judgment, cross-functional collaboration, and ownership of end-to-end module lifecycle management.

Position Responsibilities:

Module Development & Enhancement (Static and Digital)

• Lead the design, review, enhancement, and maintenance of all existing Resourcing, Development, and Engagement modules.

• Develop new modules for training programs (Bancassurance Sales Training, Advanced Financial Sales Associate, Leadership, Investments, etc.) as needed.

• Translate complex topics (e.g., operations processes, product updates, investment concepts, compliance requirements) into clear, accessible, learner-friendly content.

• Ensure all modules adhere to Manulife branding, standards, guidelines, and learning methodologies.

Module Alignment with Business Updates

• Serve as the primary liaison for module accuracy when updates occur in:

  • Operations and New Business processes

  • Product updates, launches, and changes

  • Agency or Bancassurance workflows

  • Bank partner requirements

  • Licensing, Compliance, and regulatory changes

• Maintain a central version control system ensuring modules are updated, archived, and deployed correctly.

• Conduct impact assessments whenever business changes arise and proactively identify modules requiring updates.

Digital Learning Oversight

• Provide expert review and guidance to the Digital Learning Team as they convert static modules into digital formats (videos, animations, e-learning, simulations, micro-learning).

• Review digital learning prototypes, storyboards, scripts, and final outputs to ensure accuracy and alignment.

• Recommend instructional design improvements and ensure digital content supports Resourcing, Development, and Engagement’s learning strategy.

Quality Control & Governance

• Establish and maintain a standardized Module Quality Framework that governs structure, learning design, tone, branding, and accuracy.

• Conduct periodic audits of all modules and digital learning content to ensure compliance.

• Manage feedback cycles from trainers, Financial Sales Associates, leaders, and business partners to improve module quality.

Cross-functional Coordination & Collaboration

• Work closely with:

  • Training Team – to understand training gaps and future requirements

  • Product, Operations, Compliance – for content accuracy

  • Bancassurance (Bank partners) – for bank-specific alignment

  • Digital Learning – for digital content creation and enhancements

  • Lead content alignment discussions and ensure stakeholder feedback is incorporated into final materials.

Learning Experience Innovation

• Evaluate and recommend new tools, platforms, and methods for effective module creation (e-learning tools, video editing, graphic design, learning experience platforms).

• Introduce modern learning design techniques (interactive learning, microlearning, knowledge checks, scenario-based design).

• Support the creation of learning pathways that integrate static modules, digital components, assessments, and field application.

Training Support (as needed)

• Provide trainer support by ensuring modules are ready, updated, and deployment-ready for facilitators.

• Conduct knowledge transfer sessions with trainers and digital designers to ensure proper understanding of the materials.

Required Qualifications:

• At least 5 years of experience in:

  • Insurance training

  • Module development

  • Instructional design

  • Digital learning production or coordination

• Experience with learning systems, digital platforms, and content creation tools.

• Strong collaboration and stakeholder management skills.

Preferred Qualifications:

• Bachelor’s Degree preferred (Education, Business, Communications, or related fields).

• Familiarity with Manulife China Bank Life Assurance Corporation products, systems, and operations is a strong advantage.

• Deep knowledge of insurance products, operations, and field practices.

• Strong instructional design, module writing, and curriculum development expertise.

• Proficiency in digital learning tools (e-learning authoring tools, LMS, video editing, animation tools).

• Excellent comprehension of regulatory, compliance, and product update cycles.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

マニュライフとジョン・ハンコックについて

マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/lをご覧ください。

マニュライフは機会均等を是とする雇用主です

マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。

雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、[e-mail]までご連絡をお願いします。

Working Arrangement

ハイブリッド勤務