Senior Training Lead – Financial Services

Manulife Insurance Malaysia; Makati; Hybrid; PHP 500,000 - 800,000; Full time

Job summary

Manulife is seeking a Senior Training Specialist to lead training program development using an agile methodology, including research, development, delivery, and evaluation at each stage. You will collaborate with business managers to allocate resources like subject matter experts and design innovative courses for Financial Sales Associates to meet strategic objectives.

The role involves leading execution of training, planning learning events, analyzing needs and skills gaps, and designing

Qualifications

• At least 4 years of training experience in the insurance industry.
• Excellent presentation and facilitation skills.
• Excellent written and verbal communication skills.
• Familiarity with training needs analysis, job analysis, performance development, and curriculum development.
• Ability to diagnose and recommend training solutions based on business objectives and initiatives.
• Extensive knowledge of business unit systems and all functional business areas.
• Demonstrated consistent use of good judgment and professionalism when dealing with sensitive, confidential matters.
• Excellent time management skills, with the ability to successfully manage multiple large projects.
• Strong attention to detail.
• Ability to create and maintain strong working relationships with all levels of employees.
• Ability to be flexible and adaptable when dealing with change.

Responsibilities

• Lead training execution of new and existing FSAs
• Work directly with training liaisons and business managers to plan and execute learning events; advise on deliverables and deadlines.
• Conduct training needs and skill gap analyses.
• Work closely with the distributor leadership and key stakeholders to provide cost-effective, timely, and appropriate learning solutions.
• Design innovative training program materials incorporating adult learning theory.
• Research and recommend new training technologies, as available.
• Assist in overall new program design with oversight from the manager or consultant, design training modules.
• Provide professional judgment in evaluating and recommending training options, tactics, and programs.

Job description

Manulife is seeking a Senior Training Specialist to lead training program development using an agile methodology, including research, development, delivery, and evaluation at each stage. You will collaborate with business managers to allocate resources like subject matter experts and design innovative courses for Financial Sales Associates to meet strategic objectives.

The role involves leading execution of training, planning learning events, analyzing needs and skills gaps, and designing