Senior Technical Account Manager - AI-Powered Data Security

Cerebras; España; Hybrid; PHP 4,548,635 - 5,948,215; Full time

Benefits offered by this job

Flexible working hours

Health insurance

Training and development opportunities

Job summary

Cohesity is hiring a Senior Technical Account Manager based in Spain or Italy to enhance customer success and drive product adoption. The ideal candidate should possess a Bachelor's degree, with strong relationship development skills and a passion for technology. Responsibilities include managing customer relationships, fostering product usage, and ensuring customer satisfaction.

This role involves collaborating with cross-functional teams and capturing customer feedback to improve products. Fluent English is essential, while Spanish is critical for those based in Spain. Join us in transforming data management.

Qualifications

• Fluent in English; Spanish essential for candidates in Spain.
• Strong empathy for customers and a passion for revenue and growth.
• Account Management experience preferred.

Responsibilities

• Increase customer advocacy and product adoption.
• Drive operational metrics including customer satisfaction and renewal likelihood.
• Collaborate with Account Teams to identify upsell opportunities.

Skills

Customer advocacy

Analytical skills

Operational expertise

Communication

Negotiation

Education

Bachelor's degree in Computer Science or Business Management

Tools

AI tools

Reporting software

Job description

Cohesity is hiring a Senior Technical Account Manager based in Spain or Italy to enhance customer success and drive product adoption. The ideal candidate should possess a Bachelor's degree, with strong relationship development skills and a passion for technology. Responsibilities include managing customer relationships, fostering product usage, and ensuring customer satisfaction.

This role involves collaborating with cross-functional teams and capturing customer feedback to improve products. Fluent English is essential, while Spanish is critical for those based in Spain. Join us in transforming data management.