Senior Team Leadership & Performance Coach

IONOS (Philippines) Inc.; Cebu City; On-site; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Bonuses

Paid time off

Healthcare and Life Insurance on day 1

Industry-standard benefits

Engagement activities

Job summary

IONOS (Philippines) Inc. in Cebu City is seeking a Senior People Manager to lead a team of Team Leaders and Support Leaders. The role focuses on coaching, development, and performance management to meet customer experience and business goals.

Responsibilities include setting clear goals, driving organizational outcomes, and fostering cross-functional collaboration for operational excellence. A degree and 5+ years in people management are expected.

Qualifications

• Strong verbal and written communication skills across teammates, leaders and business units.
• Excellent organizational and interpersonal abilities.
• Ability to influence and drive performance using data and reports.
• Proven ability to overcome resistance and drive Team Leaders to meet or exceed goals.
• Ability to anticipate trends and adapt quickly to maintain momentum toward goals.
• Proficiency in systems and ability to learn internal business systems quickly.

Responsibilities

• Sets clear goals and measurements, drives team results to achieve organizational goals.
• Coaches and develops a team of Team Leaders/Support Leaders and teammates into a highly responsive group meeting published performance standards.
• Ensures Team Leaders coach, develop and communicate with their teams routinely and effectively through coach-the-coach sessions and observations.
• Utilizes behavioral-based coaching to enable leaders to self-assess methods to succeed in achieving goals.
• Proactively leads two-way dialogue between Team Leaders/Support Leaders and other functions to drive operational excellence.
• Utilizes a diverse range of development to grow Team Leaders/Support Leaders.
• Uses Situational Leadership to delegate and adjust coaching style to performance and knowledge levels.
• Applies Performance Development Planning to enable the team to create and follow up on career plans.
• Uses time management to prioritize coaching and development activities for results.
• Establishes global relationships across leaders, business units and support groups to ensure information flow and feedback on changes.

Job description

IONOS (Philippines) Inc. in Cebu City is seeking a Senior People Manager to lead a team of Team Leaders and Support Leaders. The role focuses on coaching, development, and performance management to meet customer experience and business goals.

Responsibilities include setting clear goals, driving organizational outcomes, and fostering cross-functional collaboration for operational excellence. A degree and 5+ years in people management are expected.