Frontline HR Leader: People Ops & Engagement

Ionos; Compostela; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

IONOS is hiring a Human Resource Manager in Cebu City, Philippines. The role focuses on overseeing HR operations, compliance with labor laws, and partnering with front-line leaders to drive workforce effectiveness.

The successful candidate will lead talent management, recruitment support, performance management, and change initiatives, while promoting a positive work culture and strong employee relations.

Qualifications

• A degree in HR, Learning and Development, Psychology or similar.
• At least 5 years experience in HR Management, preferably supporting front line or operational teams.
• Proven track record in managing employee relations workforce planning and HR program implementation.

Responsibilities

• Oversee and manage day-to-day HR operations for front-line employees ensuring compliance with company policies, local labor laws, and industry standards.
• Collaborate with line managers to address and resolve employee concerns, grievances, and disciplinary actions in a timely and consistent manner.
• Maintain accurate employee records and HR data, ensuring confidentiality and data integrity.
• Support recruitment efforts for front-line positions by collaborating with hiring managers to identify staffing needs and ensure timely onboarding of new hires.
• Partner with line managers to identify training and development opportunities for employees to enhance performance and career growth.
• Monitor workforce metrics (e.g., turnover, absenteeism) and recommend action plans to address challenges.
• Foster a positive work environment by promoting employee engagement initiatives tailored to front-line teams.
• Support front-line managers in implementing the performance appraisal process ensuring timely and constructive feedback is delivered.
• Provide coaching and guidance to leaders and employees to address performance gaps and develop improvement plans.
• Support the implementation of HR systems, tools, and initiatives that enhance front-line operations.
• Lead or participate in cross-functional projects that impact front-line teams, ensuring HR’s perspective is represented.

Skills

Interpersonal skills

Communication

Problem solving

Education

A degree in HR, Learning and Development, Psychology or similar

Tools

HRIS

Applicant tracking systems

Job description

IONOS is hiring a Human Resource Manager in Cebu City, Philippines. The role focuses on overseeing HR operations, compliance with labor laws, and partnering with front-line leaders to drive workforce effectiveness.

The successful candidate will lead talent management, recruitment support, performance management, and change initiatives, while promoting a positive work culture and strong employee relations.