Senior Systems Engineer - Microsoft Infra & Cloud

First Focus Information Technology, Inc.; Muntinlupa; Hybrid; PHP 1,828,000 - 2,190,000; Full time

Benefits offered by this job

Hybrid working arrangements

HMO from Day 1 plus dependent dental

10 paid study days per year

Exam fees paid

Pay rises for certifications

On-call rotation about every 3 months

25 paid leave days annually

Employee Referral Program

MVP Award

Loyalty bonuses

Weekly technical training

Job summary

First Focus Information Technology, Inc. in Manila seeks a Systems Engineer to join our US-facing MSP team.

You will manage diverse Microsoft environments (365, Azure, Windows Server), troubleshoot virtualization (VMware/Hyper-V), and own senior escalations while mentoring junior engineers. You’ll work Monday–Friday aligning with US Pacific Time, participate in a quarterly on-call rotation, and contribute to security, identity, andZero Trust initiatives.

Qualifications

• Around 5 to 7 years of Systems Engineering experience, ideally within an MSP environment.
• Strong experience supporting Microsoft 365, Azure and Windows Server.
• Advanced knowledge of VMware and/or Hyper-V.
• Excellent networking knowledge covering firewalls, switching, DNS and VPNs.
• Experience with Microsoft Entra ID, Active Directory and identity management.
• Strong PowerShell scripting and automation skills.Experience with backup technologies such as Veeam, Datto or similar.
• A genuine passion for mentoring others and sharing technical knowledge.
• Excellent communication skills with a customer-first mindset.
• Microsoft certifications such as AZ-104, AZ-305, MS-102 or similar are highly regarded.

Responsibilities

• Resolve advanced infrastructure, cloud and networking issues across multiple client environments.
• Administer and support Microsoft 365, Windows Server and Azure platforms.
• Troubleshoot VMware, Hyper-V and virtualised infrastructure.
• Support enterprise networking including firewalls, routing, switching, VPNs and DNS.
• Manage Active Directory, Microsoft Entra ID and identity services.
• Support Azure IaaS services including storage, backups, virtual desktops and application gateways.
• Assist with Microsoft Purview, Data Loss Prevention, eDiscovery and Zero Trust initiatives.
• Develop PowerShell automation and improve operational efficiency.
• Act as a senior escalation point for technical teams and mentor Systems Administrators.
• Participate in technical consultations with clients, Solution Architects and internal stakeholders.
• Create technical documentation, SOPs and knowledge base articles.
• Continuously improve processes, automation and service delivery across the business.

Skills

Microsoft 365

Azure

Windows Server

PowerShell

Networking

Entra ID/AD

Scripting & Automation

Mentoring

Communication

Certifications (AZ-104, AZ-305, MS-102

Education

AZ-104/AZ-305/MS-102 certifications

Tools

VMware

Hyper-V

Job description

First Focus Information Technology, Inc. in Manila seeks a Systems Engineer to join our US-facing MSP team.

You will manage diverse Microsoft environments (365, Azure, Windows Server), troubleshoot virtualization (VMware/Hyper-V), and own senior escalations while mentoring junior engineers. You’ll work Monday–Friday aligning with US Pacific Time, participate in a quarterly on-call rotation, and contribute to security, identity, andZero Trust initiatives.