Senior Staff Nurse (Paediatric Clinic)

Thomson Medical Pte Ltd; Santo Niño 1st; On-site; PHP 670,000 - 1,004,000; Full time

Job summary

Thomson Medical Pte Ltd invites applications for a Senior Staff Nurse to lead the daily operations of Thomson Paediatric Centre. As clinic in-charge, you will oversee administration, scheduling, patient registration, billing, inventory, staff rosters and service recovery.

The role requires a registered nurse with current license, at least five years of nursing experience including two years in clinic administration or supervision; paediatric outpatient experience is a plus.

Qualifications

• Registered nurse with current license and practicing certificate.
• Minimum 5 years nursing experience, with 2+ years in clinic operations or supervision.
• Experience in paediatric outpatient setting is a plus.
• Proficient with billing/claims processes and clinic admin systems.
• Strong leadership and organizational skills; accountable for clinic operations.
• BCLS certification current.

Responsibilities

• Take ownership of daily clinic operations, acting as operational lead and first contact for admin matters, patient registration, scheduling and queue management.
• Manage billing, invoicing, payment collection and claims submission, resolving discrepancies quickly and accurately.
• Coordinate procurement, inventory and vendor relationships to keep the clinic well-stocked and running efficiently.
• Oversee rosters for front-counter and administrative staff, and guide/train Clinic Assistants.
• Ensure clinic documentation and processes stay aligned with licensing requirements, supporting audits.
• Act as go-to person for patient/parent feedback and service recovery, escalate complex matters as needed.
• Represent clinic operations when liaising with Finance, HR, Facilities and Paediatricians on admin and scheduling matters.
• Provide clinical support/back-up during staff shortages or peak periods, within scope of practice.

Skills

Nursing leadership

Clinic ops

Billing & claims

Patient care

Paediatrics

Education

Nursing diploma/degree

Singapore Nursing Board registration

Job description

Thomson Medical is inthe midst of an exciting transformation, where new ways of working, systems and processes are re-shaping.

Thomson Paediatric Centre is looking for a Senior Staff Nurse to take charge of the day-to-day administrative and operational running of our clinic. As the clinic in-charge, you'll be the main point of accountability for how smoothly the clinic runs day-to-day.

What you'll do

• Take ownership of daily clinic operations, acting as the operational lead and first point of contact for administrative matters, patient registration, scheduling and queue management.

• Manage billing, invoicing, payment collection and claims submission, resolving discrepancies quickly and accurately.

• Coordinate procurement, inventory and vendor relationships to keep the clinic well-stocked and running efficiently.

• Oversee and coordinate the roster for front-counter and administrative staff, and guide/train Clinic Assistants.

• Ensure clinic documentation and processes stay aligned with licensing requirements, supporting audits when needed.

• Act as the go-to person for patient/parent feedback and service recovery, escalating complex matters where needed.

• Represent the clinic's operational interests when liaising with Finance, HR, Facilities and our Paediatricians on administrative and scheduling matters.

• Provide clinical support/back-up during staff shortages or peak periods, within your scope of practice.

What we're looking for

• Diploma or degree in Nursing, with current registration with the Singapore Nursing Board and a valid practising certificate.

• At least 5 years of nursing experience, including 2+ years in a clinic administration, operations or supervisory role — ideally with experience being the operational/administrative lead of a team or unit.

• Prior experience in an outpatient or paediatric clinic setting is a plus.

• Comfortable with billing/claims processes and clinic administrative systems.

• Strong organisational and people-leadership skills — confident taking ownership and being the point of accountability for how a clinic runs.

• Current BCLS certification.

• Patience and composure working alongside young patients and their families.
  

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities

We regret to inform that only shortlisted candidates would be notified.