Executive, Operations Management (Healthcare)

Thomson Medical Pte Ltd; Santo Niño 1st; On-site; PHP 300,000 - 520,000; Full time

Job summary

Thomson Medical is seeking a operations/department manager to support healthcare services. You will analyze revenue performance, assist in business planning, and ensure resources enable clinical service delivery while meeting KPIs.

The role requires a Diploma in Business or equivalent experience, strong problem-solving, and teamwork. You will coordinate SOPs, regulatory compliance, and system upgrades in a fast-paced environment.

Qualifications

• Min Diploma in Business, or at least 2 years relevant healthcare ops experience.
• Problem-solving and decision-making skills with focus on quality improvement.
• Excellent interpersonal skills and ability to collaborate with stakeholders.
• Able to multi-task and work in a fast-paced environment.
• Proficient in MS Office software.

Responsibilities

• Carry out fortnightly analysis of departments revenue performance and targets.
• Prepare and develop the department's annual business plans and budgets.
• Ensure departments have resources to deliver clinical services and KPIs.
• Develop and report KPIs; submit monthly operations report to senior management.
• Maintain up-to-date departmental regulatory, safety and quality processes.
• Create and maintain SOPs for consistent, compliant practices.
• Coordinate service upgrades, renovations and equipment acquisitions.
• Maintain knowledge of industry trends and build business networks.
• Perform any other duties as required.

Skills

Problem-solving

Interpersonal skills

Team player

Multi-tasking

MS Office

Education

Diploma in Business

Tools

MS Office

Job description

Thomson Medical is inthe midst of an exciting transformation, where new ways of working, systems and processes are re-shaping.

If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following opportunity with us.

Responsibilities

• Carry out fortnightly analysis of the above departments revenue performance and activity targets and to achieve their departmental goals.

• Prepare and develop the department's annual business plans, budgets and projection of performance targets.

• Ensure that departments are provided with the necessary support and resources to successfully deliver clinical services, monitoring and meet their KPIs.

• Develop, implement, review and report on key performance indicators and to submit a Monthly Departmental Operations & Management Report to senior management.

• Ensure that all departmental regulatory, safety and quality processes and ethics requirements, operating procedures etc are kept up to date.

• Ensure that departmental SOPs are created and maintained in order to ensure consistent and compliant working practices

• Coordinate upgrading and expansion of current services including renovations and equipment acquisition etc

• Maintain an up-to-date knowledge of industry trends and establish beneficial business networks for the advantage of the Company.

• Any other duties as determined

Requirements

• Min Diploma in Business, or at least 2 years relevant experience in healthcare setting or clinic operations

• Problem-solving and decision-making skills, with a focus on quality improvement and patient-centered care

• Excellent interpersonal skills, with the ability to effectively communicate and collaborate with diverse stakeholders

• Good team player with drive, initiative and ability to work independently

• Able and willing to multi-task and work in fast-paced environment

• Competent in MS Office

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities

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We regret to inform that only shortlisted candidates would be notified.