Fulfillment Coordinator

Schneider Electric; Cavite City; Hybrid; PHP 558,000 - 781,000; Full time

Job summary

Schneider Electric in Rosario, Cavite is seeking a Fulfillment Coordinator to manage end-to-end orders, ensure accurate booking, timely fulfillment, and seamless post-sales support across Sales, Global Supply Chain, Service Operations, Field Service, Accounts Receivable, and Logistics.

You will coordinate the order lifecycle from booking to invoicing, validate accuracy, monitor backlog, and provide shipment tracking while resolving carrier issues and supporting invoicing, credits, RMAs, and work

Qualifications

• Bachelor's degree required.
• 1-3 years’ experience is a plus
• Strong communication skills and typing accuracy

Responsibilities

• Coordinate end-to-end lifecycle of customer and service orders from booking through invoicing.
• Validate order accuracy and resolve booking discrepancies.
• Monitor order backlog and prioritize based on service and customer impact.
• Provide shipment tracking, resolve carrier issues, and manage logistics inquiries.
• Support invoicing, credits, RMAs, and work order closure.
• Partner cross-functionally to resolve operational and customer issues.
• Identify process improvement and automation opportunities.

Skills

Excellent written communication

Excellent verbal communication

Fast typing speed

Multitasking

Team player

Ability to prioritize work

Education

Bachelor's Degree

Tools

Oracle

Salesforce

CPQ

Job description

The Fulfillment Coordinator is responsible for end-to-end coordination of complex customer and service-related orders, ensuring accurate booking, timely fulfillment, and seamless post-sales support. The role partners closely with Sales, Global Supply Chain, Service Operations, Field Service, Accounts Receivable, and Logistics.

Key Responsibilities

• Coordinate end-to-end lifecycle of customer and service orders from booking through invoicing.
• Validate order accuracy and resolve booking discrepancies.
• Monitor order backlog and prioritize based on service and customer impact.
• Provide shipment tracking, resolve carrier issues, and manage logistics inquiries.
• Support invoicing, credits, RMAs, and work order closure.
• Partner cross-functionally to resolve operational and customer issues.
• Identify process improvement and automation opportunities.

Qualifications & Skills

• Bachelor's Degree is required.
• 1-3 years’ experience is a plus
• Excellent written communication skills, excellent verbal communication skills are a bonus
• Strong and fast typing speed and accuracy
• Experience with Oracle, Salesforce, and CPQ is considered a plus
• Versatility and ability to prioritize work independently and meet deadlines.
• Ability to maintain a good working relationship with staff both inside and outside the company.
• Skilled in all areas of Customer Service: phone management, order management, understanding customer expectations and satisfaction.
• Strong multi-tasking skills.
• Strong team player (willing to do other functions as needed)
• Must be willing to work during US Business Hours and on a hybrid setup in Rosario, Cavite

What's in it for me?

• Be a key player in delivering seamless service experiences that delight customers
• Develop your skills across ERP systems, contract management, and cross-functional collaboration
• Join a team that values precision, teamwork, and continuous learning
• Grow your career in a dynamic environment with opportunities for advancement

Ready to make an impact where accuracy meets action? We'd love to hear from you!

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.