Senior SAP SD & CRM Lead — Strategy to Delivery

PwC Acceleration Center Manila; Taguig; Presencial; PHP 1.800.000 - 3.000.000; Jornada completa

Descripción de la vacante

PwC Acceleration Center Manila seeks a SAP SD Senior Manager to lead client-facing SAP CRM initiatives across sales and service. You will guide large workstreams and mentor teams to deliver value for major clients.

You will translate business requirements into practical SAP CRM designs and support plans, driving adoption and operational excellence within PwC Acceleration Center Manila. This role demands strategic thinking and clear communication with senior stakeholders.

Formación

• Bachelor's degree is required.
• 10–15 years of experience in SAP CRM / SAP implementations.
• Fluent English, both oral and written.

Responsabilidades

• Advising clients on SAP CRM and sales technology solutions to improve customer relationship processes and support business goals
• Leading solution design, deployment, and integration activities across CRM platforms and connected business applications
• Analyzing client requirements and translating them into functional designs, process improvements, and implementation plans
• Directing complex project workstreams, balancing scope, timeline, risks, and stakeholder expectations
• Applying SAP CRM and SAP Cloud for Customer knowledge to configure, validate, and support system enhancements
• Coaching teams through implementation challenges and promoting consistent use of professional and technical standards
• Developing clear presentations and client discussions that connect process needs, solution options, and delivery outcomes
• Identifying opportunities to improve customer engagement, service management, and business process performance

Conocimientos

SAP CRM

S/4HANA

Sales processes

Client engagement

Leadership

Solution design

Project management

Educación

Bachelor's degree

Herramientas

SAP CRM

SAP Cloud for Customer

SAP S/4HANA

Descripción del empleo

PwC Acceleration Center Manila seeks a SAP SD Senior Manager to lead client-facing SAP CRM initiatives across sales and service. You will guide large workstreams and mentor teams to deliver value for major clients.

You will translate business requirements into practical SAP CRM designs and support plans, driving adoption and operational excellence within PwC Acceleration Center Manila. This role demands strategic thinking and clear communication with senior stakeholders.