Senior SAP SD CRM Specialist — Drive Client Success

Hammerjack Pty Ltd; Taguig; On-site; PHP 900,000 - 1,400,000; Full time

Job summary

PwC Acceleration Center Manila seeks a Senior Associate to analyze client requirements and implement SAP CRM solutions. You will deliver training, support, and optimization of CRM processes for diverse clients across geographies, while growing your technical and leadership skills.

As aSenior Associate, you will manage customer relationships, advise on best practices, and contribute to projects within the Digital Core Modernisation practice, ensuring quality and consistency in every engagement.

Qualifications

• Bachelor's degree or higher.
• 4–7 years of experience.
• Proficiency in oral and written English.

Responsibilities

• Analyze client requirements to implement SAP CRM solutions.
• Provide training and support for SAP CRM integrations.
• Collaborate with clients to optimize CRM processes.
• Enhance customer satisfaction and achieve strategic objectives through CRM solutions.
• Apply analytical thinking to interpret data and inform insights.

Skills

SAP CRM

S/4HANA CRM

CRM training

Analytical thinking

Business process consulting

Education

Bachelor's degree

Tools

SAP Cloud for Customer

SAP CRM

Job description

PwC Acceleration Center Manila seeks a Senior Associate to analyze client requirements and implement SAP CRM solutions. You will deliver training, support, and optimization of CRM processes for diverse clients across geographies, while growing your technical and leadership skills.

As aSenior Associate, you will manage customer relationships, advise on best practices, and contribute to projects within the Digital Core Modernisation practice, ensuring quality and consistency in every engagement.