Senior SAP SD & CRM Consultant - Customer Engagement

PwC Acceleration Center Manila; Taguig; In loco; PHP 900.000 - 1.500.000; Tempo pieno

Descrizione del lavoro

PwC Acceleration Center Manila is seeking a SAP SD Senior Associate to support CRM implementations across Advisory services. You will analyze requirements, configure SAP CRM and SAP Cloud for Customer components, and assist with deployment and integration tasks while mentoring junior teammates.

The role emphasizes client engagement, process improvement, and ensuring solutions align with business objectives. Strong English communication is essential for collaboration with global teams.

Competenze

• Bachelor's degree required.
• 4–7 years of experience expected.
• Fluent English written and spoken.

Mansioni

• Analyze requirements for SAP Customer Experience solutions.
• Configure SAP CRM and SAP Cloud for Customer components.
• Support deployment, integration checks, and issue resolution.
• Interpret data and processes to identify improvement opportunities in customer management.
• Develop deliverables for workstreams, including documentation and maps.
• Mentor junior team members on SAP tools and methods.
• Build client relationships through responsive support and recommendations.
• Validate solution behavior against requirements during testing and rollout.

Conoscenze

SAP SD

SAP CRM

Requirements analysis

English proficiency

Mentoring juniors

Formazione

Bachelor's degree

Strumenti

SAP Cloud for Customer

SAP CX

Descrizione del lavoro

PwC Acceleration Center Manila is seeking a SAP SD Senior Associate to support CRM implementations across Advisory services. You will analyze requirements, configure SAP CRM and SAP Cloud for Customer components, and assist with deployment and integration tasks while mentoring junior teammates.

The role emphasizes client engagement, process improvement, and ensuring solutions align with business objectives. Strong English communication is essential for collaboration with global teams.