Senior Salesforce Business Analyst - Process & Adoption

Thakral One Pte. Ltd.; Metro Manila; Presencial; PHP 900.000 - 1.800.000; Jornada completa

Descripción de la vacante

Thakral One Pte. Ltd. is seeking a Senior Business Analyst (Salesforce) to bridge business needs and technology solutions.

You will gather requirements, document user stories, and design Salesforce-based processes that drive adoption and value across the organisation. You will collaborate with architects, product owners, and development teams in an Agile environment, translate business needs into functional requirements, and support testing, change management, and stakeholder engagement

Formación

• 6+ years of Business Analysis experience.
• Experience on Salesforce projects.
• Strong documentation and analytical skills.
• Ability to translate business requirements into functional requirements.

Responsabilidades

• Lead requirement gathering workshops with business stakeholders.
• Document business requirements, user stories, process flows, and functional specs.
• Design Salesforce-based solutions in collaboration with architects, product owners, and development teams.
• Support UAT, change management, and user adoption activities.

Conocimientos

Salesforce experience

Stakeholder management

Agile delivery

Herramientas

Salesforce CRM

Descripción del empleo

Thakral One Pte. Ltd. is seeking a Senior Business Analyst (Salesforce) to bridge business needs and technology solutions.

You will gather requirements, document user stories, and design Salesforce-based processes that drive adoption and value across the organisation. You will collaborate with architects, product owners, and development teams in an Agile environment, translate business needs into functional requirements, and support testing, change management, and stakeholder engagement