Senior Salesforce Business Analyst: Process & Adoption Lead

Thakral One Inc.; Philippines; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Thakral One Inc. is seeking a Senior Business Analyst (Salesforce) to bridge business needs with technology solutions. You will gather requirements, document user stories and process flows, and engage stakeholders to ensure successful Salesforce initiatives.

You will collaborate with architects, product owners and developers, support reporting and dashboards, and assist with testing and change management to drive adoption across the organization.

Qualifications

• You have 6+ years of Business Analysis experience.
• You have experience working on Salesforce projects.
• You have strong understanding of Salesforce CRM capabilities.
• You have experience working within Agile delivery environments.

Responsibilities

• Gather requirements through workshops and stakeholder sessions.
• Document business requirements, user stories, process flows and specs.
• Collaborate with architects, product owners and development teams to design solutions.
• Support reporting, dashboards, testing and change management activities.

Skills

Requirement gathering

Documentation

Stakeholder management

Agile delivery

Process improvement

Tools

Salesforce CRM

Job description

Thakral One Inc. is seeking a Senior Business Analyst (Salesforce) to bridge business needs with technology solutions. You will gather requirements, document user stories and process flows, and engage stakeholders to ensure successful Salesforce initiatives.

You will collaborate with architects, product owners and developers, support reporting and dashboards, and assist with testing and change management to drive adoption across the organization.