Senior Salesforce Administrator - Remote (EST Hours)

First Advantage Corporation; Philippines; Remote; PHP 600,000 - 1,000,000; Full time

Job summary

First Advantage Corporation is seeking a Salesforce Administrator / Senior Administrator to manage and enhance our Salesforce platform. You will support North American operations, automate business processes, and provide user training while ensuring governance and security.

The role covers Sales Cloud and Service Cloud administration, data management, reporting, and integrations. Remote work from the Philippines is supported with EST/ET hour alignment.

Qualifications

• 3+ years of Salesforce Administration experience.
• Experience configuring Salesforce Sales/Service Cloud and automation.
• Strong governance, data quality, and user-support skills.

Responsibilities

• Administer and maintain Salesforce Sales Cloud and Service Cloud.
• Configure objects, fields, page layouts, record types, rules, and permissions.
• Build and maintain Flows, approvals, and automation solutions.
• Manage user access, profiles, and role-sharing settings.
• Create reports, dashboards, and analytics for decisions.
• Handle data imports/exports, deduplication, and quality checks.
• Collaborate with stakeholders and support integrations with external systems.
• Participate in testing, deployments, and release management.
• Provide end-user training and documentation; ensure governance and security.

Skills

Analytical & problem-solving

Stakeholder management

Communication skills

Independent worker

Education

Salesforce ADM 201

Salesforce Advanced Admin

Tools

Salesforce Flows

Reports & Dashboards

Data Loader

Change Sets

Sales Cloud

Service Cloud

Lightning App Builder

Apex

SOQL

Job description

First Advantage Corporation is seeking a Salesforce Administrator / Senior Administrator to manage and enhance our Salesforce platform. You will support North American operations, automate business processes, and provide user training while ensuring governance and security.

The role covers Sales Cloud and Service Cloud administration, data management, reporting, and integrations. Remote work from the Philippines is supported with EST/ET hour alignment.