Salesforce Administrator / Senior Salesforce Administrator (Remote)

First Advantage Philippines Inc.; Muntinlupa; Remote; PHP 600,000 - 900,000; Full time

Job summary

First Advantage Philippines Inc. is seeking a Salesforce Administrator/Senior Salesforce Administrator to manage, support, and optimize the Salesforce platform.

You will partner with stakeholders and technical teams to enhance processes, automate workflows, maintain data quality, and deliver scalable Salesforce solutions. The role requires 3+ years (Admin) or 5+ years (Senior) of Salesforce experience, strong configuration and automation skills, and familiarity with Sales/Service Cloud.

Qualifications

• 3+ years of Salesforce Administration experience
• 5+ years of Salesforce Administration experience
• Strong knowledge of Salesforce configuration, security, reporting, and automation
• Experience with Salesforce Flows, Data Loader, Change Sets, Sales Cloud, and Service Cloud
• Excellent communication, stakeholder management, and problem-solving skills
• Willing to work US Eastern Time (EST/ET) hours
• Salesforce Administrator (ADM 201) or Advanced Administrator Certification (preferred)
• Experience with CPQ, Experience Cloud, Marketing Cloud, or DocuSign (preferred)
• Knowledge of Apex, SOQL, Lightning App Builder, and Salesforce integrations (preferred)
• Experience working in Agile/Scrum environments (preferred)

Responsibilities

• Administer and support Salesforce Sales Cloud and Service Cloud
• Configure custom objects, fields, page layouts, profiles, and permission sets
• Build and maintain Salesforce Flows and automation
• Manage user access, security, and governance
• Develop reports, dashboards, and analytics
• Perform data management, cleansing, and quality monitoring
• Gather business requirements and translate them into Salesforce solutions
• Support integrations, troubleshooting, testing, and deployments
• Provide end-user training and ongoing system support

Skills

Salesforce Administration

Security & Governance

Workflow Automation

Reports & Dashboards

Tools

Data Loader

Change Sets

Sales Cloud

Service Cloud

Lightning App Builder

Apex

SOQL

Job description

About the role

We are looking for a Salesforce Administrator / Senior Salesforce Administrator to manage, support, and enhance our Salesforce platform. This role will work closely with business stakeholders and technical teams to improve business processes, automate workflows, maintain data quality, and deliver scalable Salesforce solutions.

Key responsibilities

• Administer and support Salesforce Sales Cloud and Service Cloud
• Configure custom objects, fields, page layouts, profiles, and permission sets
• Build and maintain Salesforce Flows and automation
• Manage user access, security, and governance
• Develop reports, dashboards, and analytics
• Perform data management, cleansing, and quality monitoring
• Gather business requirements and translate them into Salesforce solutions
• Support integrations, troubleshooting, testing, and deployments
• Provide end-user training and ongoing system support

About you

• Salesforce Administrator: 3+ years of Salesforce Administration experience
• Senior Salesforce Administrator: 5+ years of Salesforce Administration experience
• Strong knowledge of Salesforce configuration, security, reporting, and automation
• Experience with Salesforce Flows, Data Loader, Change Sets, Sales Cloud, and Service Cloud
• Excellent communication, stakeholder management, and problem-solving skills
• Willing to work US Eastern Time (EST/ET) hours
• Salesforce Administrator (ADM 201) or Advanced Administrator Certification (preferred)
• Experience with CPQ, Experience Cloud, Marketing Cloud, or DocuSign (preferred)
• Knowledge of Apex, SOQL, Lightning App Builder, and Salesforce integrations (preferred)
• Experience working in Agile/Scrum environments (preferred)