Salesforce.com Administrator

First Advantage Corporation; Philippines; Remote; PHP 600,000 - 1,000,000; Full time

Job summary

First Advantage Corporation is seeking a Salesforce Administrator / Senior Administrator to manage and enhance our Salesforce platform. You will support North American operations, automate business processes, and provide user training while ensuring governance and security.

The role covers Sales Cloud and Service Cloud administration, data management, reporting, and integrations. Remote work from the Philippines is supported with EST/ET hour alignment.

Qualifications

• 3+ years of Salesforce Administration experience.
• Experience configuring Salesforce Sales/Service Cloud and automation.
• Strong governance, data quality, and user-support skills.

Responsibilities

• Administer and maintain Salesforce Sales Cloud and Service Cloud.
• Configure objects, fields, page layouts, record types, rules, and permissions.
• Build and maintain Flows, approvals, and automation solutions.
• Manage user access, profiles, and role-sharing settings.
• Create reports, dashboards, and analytics for decisions.
• Handle data imports/exports, deduplication, and quality checks.
• Collaborate with stakeholders and support integrations with external systems.
• Participate in testing, deployments, and release management.
• Provide end-user training and documentation; ensure governance and security.

Skills

Analytical & problem-solving

Stakeholder management

Communication skills

Independent worker

Education

Salesforce ADM 201

Salesforce Advanced Admin

Tools

Salesforce Flows

Reports & Dashboards

Data Loader

Change Sets

Sales Cloud

Service Cloud

Lightning App Builder

Apex

SOQL

Job description

## Salesforce.com AdministratorApply: PH\\_Philippines\\_Virtual: Full time: Posted Yesterday: End Date: December 30, 2026 (30+ days left to apply): R10604We are seeking a skilled **Salesforce Administrator / Senior Salesforce Administrator** to manage, enhance, and support our Salesforce platform. The ideal candidate will have experience in Salesforce administration, business process automation, user support, data management, reporting, and platform governance.This role will collaborate closely with business stakeholders, technical teams, and leadership to drive adoption, improve processes, and deliver scalable Salesforce solutions. The candidate must be comfortable supporting North American business operations and working EST/ET hours.**Key Responsibilities*** Administer and maintain Salesforce Sales Cloud, Service Cloud, and related applications.* Configure and support custom objects, fields, page layouts, record types, validation rules, and permissions.* Build and maintain Salesforce Flows, approval processes, and automation solutions.* Manage user access, profiles, permission sets, roles, and sharing rules.* Create and maintain reports, dashboards, and analytics to support business decision-making.* Perform data imports, exports, cleansing, deduplication, and data quality monitoring.* Collaborate with business stakeholders to gather requirements and translate them into Salesforce solutions.* Support integrations with external systems and third-party applications.* Troubleshoot issues, identify root causes, and implement resolutions.* Participate in testing, release management, and deployment activities.* Ensure Salesforce best practices, governance, security, and compliance standards are followed.* Provide end-user training, documentation, and ongoing support.**Required Qualifications*** 3+ years of Salesforce Administration experience for Salesforce Administrator.* 5+ years of Salesforce Administration experience for Senior Salesforce Administrator.* Strong knowledge of Salesforce platform configuration and administration.* Hands-on experience with: + Salesforce Flows + Reports & Dashboards + Security Model and Permission Sets + Data Loader and Data Management Tools + Change Sets and Deployment Processes + Sales Cloud and Service Cloud* Strong analytical and problem-solving skills.* Excellent communication and stakeholder management skills.* Ability to work independently and manage multiple priorities.* Willingness to work EST/ET hours and collaborate with U.S.-based teams.**Preferred Qualifications*** Salesforce Administrator Certification (ADM 201).* Salesforce Advanced Administrator Certification.* Experience with CPQ, Experience Cloud, DocuSign, or Marketing Cloud.* Knowledge of Apex, SOQL, Lightning App Builder, and Salesforce integrations.* Experience working in Agile/Scrum environments.* Familiarity with MuleSoft, Oracle Integration Cloud (OIC), or Azure Integration Services.**Key Skills*** Salesforce Administration* Flow Automation* Security & Access Management* Data Management & Data Governance* Reporting & Analytics* User Training & Support* Release Management* Business Process Optimization* Stakeholder Management* Integration Support**We have great people here and are looking for more. Come join us!**Follow us:* Facebook* Instagram* LinkedIn* X* YouTube***Equal Employment Opportunities at First Advantage****First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.*